Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products such as e-books, music files, and PDFs on Shopify. They appreciate its easy setup, customizable email templates, and direct digital content management. The platform is noted for its reliability and efficient file delivery, with features like update notifications and immediate alerts for delivery failures enhancing customer service. Support is frequently praised for being responsive, helpful, and quick to resolve issues, significantly improving the user experience.
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After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!
Everything works great! Easy to use. I had a problem with the integrating of My Downloads Button on the Account page, and the support was quick and professional. Now, customers can download files from their orders page. I'm happy. Thank you!
Great app, very easy and intuitive to use. I like how much you can customize it, you can set it so files are delivered from your own email, change the email text, logo, and message, as well as revoke access to the files if the purchaser requests a refund. Best of all support is very quick to respond and go out of your way to make sure the features work.
I would totally recommend this!
I needed an easy way to send digital files to my customers after they made a purchase, and Filemonk delivered!
Not only is it intuitive to use, but their help videos make getting up and running easy.
You can also check your dashboard to confirm that files were actually sent to the customer after purchase, which is helpful for troubleshooting customer issues.
Super grateful I found this app - give it a try, you won’t be disappointed!
I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.
easy to use and good setup. I look forward to growing my business using this app.
Great app and customer service!
Super app pour vendre un produit digital. Service client au top.
Easy to use and works perfectly, also has great and fast customer support
Absolutely amazing, Only solution out there to my problems, and gets the Job done professionally and flawlessly.