Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (365)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products, noting its ability to streamline the delivery process and ensure quick, reliable distribution post-purchase. It's praised for its ease of use, straightforward setup, and responsive customer support. Key features include customizable email templates, direct integration of download links into thank-you emails, and notifications for file updates, all contributing to enhanced customer satisfaction. The availability of a free plan and extensive customization options for email communications and file delivery settings further increase its appeal among Shopify merchants.
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Inexpensive, easy to use. Got me to do what I wanted without the confusion!
What an amazing App - With an AMAZING Support.
Would definitely recommend.
Thank you for your wonderful review! I'm glad i could help you with the DKIM authentication. I wish you the best for your store.
We're always around if you need us! :)
- Sneha / Merchant Success
Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.
L'assistance m'a aidé et a résolu mon souci de DKIM pour approuver mon adresse mail. Cependant, cela a pris beaucoup de temps, environ 2 heures pour moins de 10 messages. Soyez patient si vous avez un souci.
J'aime beaucoup l'application et ses fonctionnalités, qui sont vraiment excellentes et répondent bien à mes besoins. Toutefois, le service client est crucial pour les utilisateurs, surtout dans des situations urgentes. Mon problème était assez urgent et cela faisait 3 jours que je n'arrivais pas à le résoudre avec les explications dans les paramètres. Donc, quand le service client traîne, c'est un peu décevant.
Malgré cela, l'application dans son ensemble reste super, et le prix est très abordable pour ce qu'elle offre. Avec quelques améliorations du côté du service client, l'expérience utilisateur serait encore meilleure.
Great app, great customer support. love it!!!
Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :)
- Sneha / Merchant Success
Easy to use! Thanks for creating this great app. :)
Thank you for the great feedback! We’re thrilled to hear that you find Filemonk easy to use and sell your digital products.
If you have any more questions or need assistance, we’re here to help! :)
- Sneha / Merchant Success
Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.
Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!
Thank you for your awesome review! We're so happy to hear that Filemonk is making your business run smoother and it's easy to setup and use. It means a lot that you love the app! We're always here to help :)
- Sneha / Merchant Success
Everything worked perfectly, thanks to sneha from filemonk team for helping me setup my store.
I love it!! It’s great and my customers are happy!!
Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business.
We're always here to help! :)
- Sneha / Merchant Success