Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (416)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.
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Greatest service for digital downloads. And customer support is fast, polite and concise. Can recommend :)
Thank you for your wonderful review! We're glad to know that you're loving the app and our team was responsive and polite in answering your queries. We wish you the best. :)
If you have any issues/ concerns, please do feel free to reach out to us!
- Sneha / Merchant Success Team
Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.
Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.
It’s great to know that we could assist you and address your queries.
If you have any questions or concerns in the future, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
- Sneha / Senior Technical Support Specialist
It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!
Thank you for your feedback! 😊 We're thrilled to hear that your experience with Filemonk has been smooth so far. It's wonderful to know that our support team has been able to assist you effectively.
We’re excited to see the amazing online courses and materials you’ll create for your website! If you ever have any questions or need assistance, we’re always here to help.
Wishing you all the best as you continue to grow your digital offerings!
- Sneha / Senior Technical Support Specialist
i really love this App!
For us, its a gamechanger and exactly what we've been looking for.
Also, the fast support is truly amazing. Big Thanks to Anaam for the fast and precise support. for setting everything up that i was missing and for double checking all the previous configurations that were done by myself. I appreciate that alot!
Keep it up, can recommend 100% !!
Thank you so much for the kind words in your review and for the name mention as well :)
It was my pleasure to help set up the 'download button' on the thank you page. I love what you sell and wish you the best of luck.
-Anaam / Merchant Success Lead
Awesome services and fast responses when needed!
Thank you so much for taking the time to leave a review. It was my pleasure in helping you set the download limits for your files.
Please feel to reach out for anything else, we're always around to help :)
Wishing you the best of luck with everything.
-Anaam / Merchant Success Lead
I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)
When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!
The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.
In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.
There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.
Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident we'll only get better. Please keep the feedback and suggestions coming!
-- Sandesh / CEO
Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.
Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
Filemonk is a good supplier for digital products, never had a problem. If youre having troubles setting it up, feel free to ask the support. I must admit Filemonk was giving me the best support experience I`ve ever had. There helping you with every single problem and solving it, no matter how much time it takes.
Thank you so much for the kind words in your review :)
It was my pleasure helping you get set up with Filemonk and with the DKIM authentication.
Wish you the best of luck, please feel free to reach out for anything, we're here to help.
-Anaam / Merchant Success Lead
I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!
It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
sneha helped us very well, very fast and clear information :)
Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.
We're always here if you need anything else at all.
- Sneha / Merchant Success