Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (419)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.

November 24, 2024

Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.

Pierce Homestead
United States
10 days using the app
Artos Software replied December 9, 2024

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.

We ...

October 27, 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Denmark
8 months using the app
Artos Software replied January 22, 2025

Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.

It’s ...

November 21, 2024

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
United States
8 days using the app
Artos Software replied November 22, 2024

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- ...

November 20, 2024

Great service !

Jess Carmona Art
Brazil
8 days using the app
Artos Software replied January 18, 2025

Thank you so much for your appreciative review! :) It makes me extremely glad that you like our app and service. It is a pleasure on our behalf to help out and provide ...

January 13, 2025

Great customer support!

Frickson Family Farms
United States
About 5 hours using the app
October 29, 2024

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
United States
3 months using the app
Artos Software replied October 31, 2024

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing ...

October 23, 2024

Great tech support!

REDW Marketplace
United States
6 months using the app
Artos Software replied January 22, 2025

Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address.

Please ...

October 23, 2024

sneha helped us very well, very fast and clear information :)

Thor Athletics
Netherlands
5 months using the app
Artos Software replied October 25, 2024

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your ...

October 27, 2024

nice good response

Nezoka
Indonesia
2 months using the app
Artos Software replied January 22, 2025

Thank you for your review! We're glad to you're loving Filemonk. We wish you the best for selling your digital files to customers.

If there's anything else we can help you ...

October 24, 2024

This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.

Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file- ...

Thirsty Meeples
United Kingdom
3 months using the app
Artos Software replied January 22, 2025

Thank you for such a glowing review! 😊 We’re thrilled to hear that you’ve found the app easy to use and that the setup was smooth and hassle-free. It’s great to know you’re ...