Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

August 31, 2024

A simple solution to selling digital products on shopify.

Honouring M.E. Crochet Patterns
Australia
3 months using the app
Artos Software replied September 3, 2024

Thank you for your review! It’s great to know the Filemonk is helping you easily sell digital products to your customers. If you ever have questions or need support, we’re here for you! :)

- Sneha / Merchant Success

September 19, 2024

Incredible service, flawless and effective support team! I highly recommend Filemonk to anyone dealing with digital downloads.

Misprinted Type
Brazil
26 days using the app
October 17, 2024

Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.

Papaya Tienda
Chile
About 2 months using the app
July 23, 2024

Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!

QuickenPlans
United States
3 months using the app
Artos Software replied July 25, 2024

Thank you so much for the review! Glad our team could help you understand the app and that Filemonk is exactly what you're looking for to sell your designed architectural products.
We're here to help anytime. We wish you the best for your store. :)

September 10, 2024

Easy to use! Thanks for creating this great app. :)

Your DigiProds
Philippines
About 1 month using the app
Artos Software replied September 17, 2024

Thank you for the great feedback! We’re thrilled to hear that you find Filemonk easy to use and sell your digital products.

If you have any more questions or need assistance, we’re here to help! :)

- Sneha / Merchant Success

August 23, 2024

Great app, great customer support. love it!!!

Needle Eye Patterns
Canada
About 1 year using the app
Artos Software replied September 3, 2024

Thank you for your review! We’re thrilled that you love the app and our customer support. If you ever need anything, we’re here for you! :)

- Sneha / Merchant Success

August 21, 2024

I love it!! It’s great and my customers are happy!!

Final Touches Design Studio
United States
4 months using the app
Artos Software replied August 30, 2024

Hey, there! We're thrilled to hear you love the app and that it’s bringing happiness to your customers! Your excitement makes our day. We wish you the best for your business.

We're always here to help! :)

- Sneha / Merchant Success

August 11, 2024

Digital Downloads with Filemonk has supported my business in great ways! It's so easy to use and makes running my business so much smoother! I love this app!

WFH Girlie
United States
25 days using the app
Artos Software replied August 13, 2024

Thank you for your awesome review! We're so happy to hear that Filemonk is making your business run smoother and it's easy to setup and use. It means a lot that you love the app! We're always here to help :)

- Sneha / Merchant Success

October 11, 2024

i dealt with Anaam this evening as was very helpful. Thank you

LuxiPain
United Kingdom
14 days using the app
September 29, 2024

works as expected, easy to use and helpful and fast customer service!

The Looks Lab
Belgium
9 days using the app