Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (416)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, praising its user-friendly interface and features like auto-generated license keys, watermarking, and customizable download buttons. It uniquely supports external links for digital products, enhancing customer satisfaction with quick and reliable delivery. The customer support is frequently highlighted as responsive and helpful, with regular updates that improve app functionality and resolve issues promptly.

Edited December 3, 2024

I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.

FKACO
United States
6 months using the app
Artos Software replied January 22, 2025

Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a ...

January 3, 2025

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Trap Door Magic Shop
United States
2 days using the app
Artos Software replied January 22, 2025

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to ...

November 21, 2024

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
United States
8 days using the app
Artos Software replied November 22, 2024

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- ...

November 25, 2024

Great support, very fast reply and big help. Easy to use app on Shopify well integrated

Thirdfloordesign
Belgium
2 months using the app
Artos Software replied November 29, 2024

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use.

We're always here if you need anything else at ...

January 29, 2025

Great App works really well.

The Raw Kitchen UK
United Kingdom
4 months using the app
November 2, 2024

The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.

Thanks be to Filemonk!

Rivera Sun
United States
11 months using the app
Artos Software replied January 18, 2025

Thank you so much for your awesome review! :) Very much appreciated. You're awesome too! It makes me glad to learn that you find the app to be simple to use. It was a ...

October 22, 2024

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
Canada
Over 1 year using the app
Artos Software replied January 18, 2025

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

...

November 18, 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
South Africa
About 1 month using the app
Artos Software replied December 9, 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always ...

October 29, 2024

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
United States
3 months using the app
Artos Software replied October 31, 2024

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing ...

February 16, 2025

Great app definitely surpassed my expectations

Posh Digital Palace
United States
3 months using the app