Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Reviews (373)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products on Shopify, noting its seamless integration and automatic delivery of files post-purchase. They appreciate the user-friendly interface, support for large files, and customization options for product displays and notifications. The app is also praised for its reliable performance and exceptional customer support, including quick response times and customizable email templates. Additionally, it offers a free plan, making it accessible for new or testing merchants.

November 2, 2023

Excellent customer service ! Overall it’s a very good app if you want to sell ebooks or pair an ebook with a physical product ! 10/10

rejuvifi
United States
28 days using the app
Edited January 8, 2023

5 STARS ALL THE WAY BABY!!! THIS APP IS GREAT FOR MY DIGITAL ART. EVEN THE LIVE CHAT CUSTOMER SERVICE WITH KARTIK WAS GREAT. HE ANSWERED MY QUESTIONS INSTANTLY AND HELPED ME FIGURE OUT A FEW THINGS WHILE GETTING STARTED USING FILEMONK. I ALSO LIKE THE ABILITY TO ADD MULTIPLE FILES TO EACH OF MY LISTINGS INSTEAD OF ONLY 1 LIKE OTHER APPS. THE ONLY ISSUE I SEE IS WHEN I LINK A FILE TO MY LISTING AND REFRESH THE BROWSER, THE LISTING SAYS THERE AREN'T ANY FILES LINKED. HOWEVER, WHEN I GO TO THE FILES SECTION,ITS THERE. ITS A BIT CONFUSING. WHEN I CLICK THE LISTING ON THE LEFT, I WANT IT TO SHOW THE FILE CONNECTED ON THE RIGHT; EVEN IF I LEAVE THE PAGE, REFRESH AND COME BACK. OVERALL, ITS A GREAT APP. THANK YOU KARTIK!!!!

FairStreet Ink
United States
27 days using the app
August 12, 2023

This is a great app, I had a couple questions and the owner Kartik helped me through to the solutions effortlessly, and within a few minutes. I highly recommend Filemonk Digital Downloads.

CindyRoseCreativeContent
United States
24 days using the app
May 31, 2022

Super easy setup and integration with my store. Easy download process for customers with nice templates for business owners.

Zen + Bloom
United States
24 days using the app
Artos Software replied July 3, 2022

Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)

March 1, 2023

I really love this app because it's simple to use and very efficient ! And whenever I have a problem I can reach to its owner who is always happy to help and very quick to find an easy solution ! First time I'm building a website by myself, I will surely use this app again for the next ones. Don't hesitate to try it out !

Batlik
France
23 days using the app
March 6, 2023

Great product! Works exactly as expected. Easy to set up and looks good. Also, Kartik has been very quick to reply to questions.

ScrumMastered
Canada
22 days using the app
May 26, 2023

Great, affordable app! Very clear for both the business owner to use as well as for the customer who's buying the digital product.
I wanted our customers to only receive 1 email with both the order confirmation and the download button. At first, it wasn't possible to disable the mail sent by Filemonk so I reached out to Kartik. He updated his app in a day, to cater to our needs. On top of that he provided me with a new piece of coding that I could add to the Shopify order confirmation mail which would show an eye catching download button and would get the customer in the Filemonk flow.
For someone who's in online business but is not a web developer, this kind of support is GOLD!
Thanks Kartik!

Notches
Belgium
21 days using the app
August 22, 2023

I was stressing out with other apps failing me and my store's needs- THEN I found Filemonk, and with Kartik's helpful service I was able to seamlessly set up selling of digital files with zero issues! Thank you Kartik!

Bible & Brush
Australia
21 days using the app
December 1, 2022

I had an issue uploading a large file (7gb) so I contacted the Filemonk support team and they we're extremely helpful and even uploaded the file for me. There aren't many free apps that support that file size so I'm glad I found this one!

Johnny Tromboukis Woodworks
United States
20 days using the app
September 18, 2023

This has been by far one of the better Apps for my shopify store. most everything about it is easy to navigate the customers receive the product instantly and I don't have to worry about constant babysitting of the App.

lash apothecary
United States
19 days using the app