Reviews (119)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing online store functionality with customizable CTA and social media buttons, noting its user-friendly design and variety of features, even in the free plan. It is praised for its performance in improving store appearance and functionality. The customer support, particularly from staff members like Tracy, Joy, and Lynn, is frequently commended for being prompt, professional, and helpful.

March 7, 2024

good service

IFIHomes
India
4 months using the app
Garketing (Omega) replied March 8, 2024

🌟 Thank you for the compliment! 🚀 We're delighted to hear that you've experienced good service. If there's anything specific you'd like to share or if you have more feedback, feel free to let us know. We're here to assist you! 💖🛠️ #CustomerSatisfaction #ThankYou 🌟💬

May 20, 2024

Quick & east to setup, intuitive interface, and excellent support!

Reunion Blues Gig Bags
United States
11 minutes using the app
Garketing (Omega) replied May 25, 2024

🎉 That's fantastic to hear! 😊 We're thrilled you found Floatify: Social & CTA Buttons app quick and easy to set up, with an intuitive interface. 🚀💬 And our excellent support team is always here to help! 👍🌟

April 19, 2024

Customer service is flawless and real human. We were able to set it up in less than 10 minutes. Thank you!

Spingle Manila
Philippines
19 minutes using the app
Garketing (Omega) replied April 22, 2024

Thanks so much for your fantastic review! 🌟 We're delighted to hear that your experience with the customer service at Floatify: Social & CTA Buttons app was flawless and authentically human. It's great that you were able to get everything set up so quickly and easily! We aim to provide efficient and friendly support to all our users. If there’s anything else we can help with or improve, please don't hesitate to let us know. Enjoy using Floatify, and thank you for your kind words! 🚀👍

May 9, 2024

Very good customer service. Thanks for your help.

GlideLok
United States
25 minutes using the app
Garketing (Omega) replied May 12, 2024

We're delighted to hear that you had a very good experience with our customer service at Floatify: Social & CTA Buttons app! 🎉 Thank you for your kind words and for choosing Floatify. If you ever need further assistance or have any questions, feel free to reach out anytime. We're here to help! 😊🌟 #HappyCustomer 👍

April 17, 2024

Very useful tool. Does the job and works very well.

迦拿生活 Cana Life
New Zealand
23 minutes using the app
Garketing (Omega) replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're thrilled to hear that you find our tool very useful and that it works well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊🛠️

May 9, 2024

Vincent has been great in assisting our concern. Thank you so much!

INGCO Philippines
Philippines
37 minutes using the app
Garketing (Omega) replied May 12, 2024

We're thrilled to hear that Vincent has been great in assisting with your concern! 🎉 At Floatify: Social & CTA Buttons app, we take pride in our dedicated team members who go above and beyond to ensure your satisfaction. Thank you for your kind words, and please don't hesitate to reach out if you need any further assistance. Vincent and the rest of our team are here to help! 😊🌟 #ExceptionalService 👍

January 29, 2024

Simple app and reliable support team!

Aunt Flo's Kitchen
United States
21 days using the app
Garketing (Omega) replied January 30, 2024

We appreciate your positive feedback! It's great to hear that you find the app simple and the support team reliable. If you have any more comments or if there's anything else we can assist you with, feel free to let us know. Thank you for choosing our app and relying on our support team! 🚀💙

March 24, 2024

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Harper Jane Boutique
United States
31 minutes using the app
Garketing (Omega) replied March 27, 2024

Thank you for sharing your experience with us, and we're glad to hear that Tracy provided excellent customer service. We apologize that our app didn't meet your specific needs. Your feedback is invaluable, and we understand the importance of having a minimalist on-site chat interface to keep customers engaged on your online store. We'll take your comments into account as we strive to improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to support you in any way we can.

May 7, 2024

The agent was really helpful and guided me through all the steps. Thank you so much

Doubly PH
Philippines
10 minutes using the app
Garketing (Omega) replied May 12, 2024

We're thrilled to hear that our agent at Floatify: Social & CTA Buttons app was really helpful and guided you through all the steps! 🚀 At Floatify, providing comprehensive guidance and support is what we aim for, ensuring you have a seamless experience. Thank you so much for your kind words! If you have any more questions or need further assistance, don't hesitate to reach out. 😊🌟 #CustomerFirst 👍

February 5, 2024

Vraiment top service super efficace répond vite explique bien

Pelage&Peluche
France
14 days using the app
Garketing (Omega) replied February 8, 2024

😊 Merci infiniment pour vos compliments ! 🌟 Nous sommes ravis que notre service vous ait impressionné. La rapidité, l'efficacité et les explications claires sont nos priorités, et nous sommes ravis de constater que nous avons répondu à vos attentes. Si vous avez d'autres retours ou des suggestions, n'hésitez pas à nous les faire savoir. Votre satisfaction est notre plus grande récompense ! 🚀😊