Reviews (68)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 19, 2024

客服人員服務非常細心,會努力解決你的問題
並推薦適合你的 app
這個 app 解決了我在跟客戶溝通的困擾
介面簡單 很好使用

SHARECO | I breath of opulence
Taiwan
20 minutes using the app
Garketing (Omega) replied January 23, 2024

🌟 非常感謝您的肯定!我們的客服人員會用心努力解決您的問題,並提供適合您的app建議。很高興我們的app解決了您在客戶溝通方面的困擾,而且您覺得介面簡單易用。有其他需要或建議,隨時告訴我們!感謝您的支持!😊🚀 #細心服務 #簡單易用

Edited October 14, 2022

I just installed this application, so for the moment I don't have any feedback.
However, I had a bug during the installation and the technical support was really efficient !
Je viens d'installer cette application, donc pour le moment je n'ai pas encore de retour d'utilisation.
En revanche, j'avais un bug lors de l'installation et le support technique a été vraiment efficace !

Provulka
France
About 20 hours using the app
Garketing (Omega) replied October 14, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

December 30, 2022

It is a good app,Customer service is also very friendly, I like it very much.It's really, really good

Middle
China
About 2 months using the app
Garketing (Omega) replied December 30, 2022

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time to leave these kind words!

December 2, 2022

Excellent service and very speedy feedback,
The team online service is extremely good
Strong recommend

果然萌膜
Taiwan
9 days using the app
Garketing (Omega) replied December 4, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience with our app. On behalf of our entire team, thank you for allowing us to support you.

September 23, 2024

Great support team!

Kaan Winkelstelling
Netherlands
11 months using the app
Garketing (Omega) replied October 2, 2024

Thank you for the kind words! 🌟 We're happy to hear that the support team for the Floatify: Social & CTA Buttons app has been great! 😊 If you ever need more help, we're always here for you! 💬✨

April 24, 2024

Wonderful help from the support team, very fast and comprehensible. Go for it!

Au Temple Pour Soi
France
8 minutes using the app
Garketing (Omega) replied May 4, 2024

I'm thrilled to hear that the support team at Floatify: Social & CTA Buttons app could assist you so efficiently! 🌟 Your feedback means the world to us. If you need any more help or have more feedback, feel free to reach out. Thank you for choosing Floatify: Social & CTA Buttons app! 💪🚀

March 24, 2024

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Harper Jane Boutique
United States
31 minutes using the app
Garketing (Omega) replied March 27, 2024

Thank you for sharing your experience with us, and we're glad to hear that Tracy provided excellent customer service. We apologize that our app didn't meet your specific needs. Your feedback is invaluable, and we understand the importance of having a minimalist on-site chat interface to keep customers engaged on your online store. We'll take your comments into account as we strive to improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to support you in any way we can.

Edited June 12, 2026

Customer service is the best!!!! keep going!!

Cristálida
Mexico
1 day using the app
Garketing (Omega) replied September 10, 2026

Thank you so much for your amazing feedback! We’re thrilled to hear you think our customer service is the best. Your encouragement means a lot to our team, and we’ll definitely keep going and working hard to support you 🚀

March 15, 2026

very good and quick answers from Vincent . the app seems very nice and could satasfie anyone

matol jersey
Israel
27 minutes using the app
Garketing (Omega) replied June 11, 2026

Thank you so much for your kind review! We’re glad to hear that Vincent was able to provide quick and helpful support. It’s also great to know that you’re enjoying Floatify: Social & CTA Buttons and find the app useful for different needs. Your feedback means a lot to our team, and we’re always here whenever you need any further assistance. 😊

February 4, 2025

Tracy helped me in making changes on the app. Loved her prompt repsonse

Phoenix Gravity Water Filters France
United Kingdom
About 1 hour using the app
Garketing (Omega) replied February 6, 2025

Thank you for your wonderful feedback! 😊 We're so glad Tracy could assist you with the changes on the Floatify: Social & CTA Buttons app. 🚀 Her prompt response is something we truly value, and we're happy to hear it made a difference! If you need anything else, we're here to help. Thanks again! 🙌✨