Shopify Flow

Shopify Flow

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
3.7 (89)
Developer
Shopify

Customize your store and automate your tasks using Shopify Flow’s low-code editor

Shopify Flow empowers you to build custom automations that help you run your business more efficiently. Flow makes it easy to create unique workflows without needing to code, giving you more time to focus on growing your business. Connect your apps together to complete even more jobs. From automating inventory tasks like reordering and restocking to managing fraud concerns, Flow can support nearly any task you can think of.

Shopify Flow empowers you to build custom automations that help you run your business more efficiently. Flow makes it easy to create unique workflows without needing to code, giving you more time to focus on growing your business. Connect your apps together to complete even more jobs. From automating inventory tasks like reordering and restocking to managing fraud concerns, Flow can support nearly any task you can think of. more
  • Automate your store with hundreds of example templates for popular use cases.
  • Customize by adding conditional logic and as many actions as you need.
  • Works with tags, metafields, fulfillment, B2B, Slack, Google Sheets, and more.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Slack, Email, Google Sheets, Trello, Asana, Klaviyo

Campaign types

Email campaigns, Newsletters, Forms, Discounts, Upsell emails, Cross-sell emails, Abandoned cart, Browse abandonment, Welcome emails, Follow-up emails, Win-back emails, Product recommendations, Drip campaigns, Custom campaigns

Managing campaigns

Editor tool, Templates, Custom code, Triggers and rules, Automations, Segmentation, Tagging

Automation tasks

Customer segments, Customer tags, Email responses, Fraud detection, Inventory levels, Order fulfillment, Order tags, Payment status, Product tags, Return processing, Stock replenishment, Time-based, Order processing

Customization

APIs, Conditional logic, Custom triggers, Templates, Scheduled tasks, Custom workflows, Multi-store

Reviews (89)

Overall rating
3.7
Counts per rating level
  • 52% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 18, 2024

This flow app works great. If you every think it does not then you need to retrace the flow and see what the issue is. I set up for hiding out of stock items for a certain supplier and noticed it was not acting as expected and the documentation told me where the condition became false. Using this tool I realized it was because I had not tagged those products with the suppliers identity yet. A real duh moment. For current users and new users, keep this in mind because this app is great and works as expected.

Kindred Timber Designs
United States
13 days using the app
Edited October 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Starphase
United States
About 1 year using the app
Shopify replied October 17, 2024

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

August 28, 2024

日本語対応していない為使いづらさはありますが、柔軟なマーケティングオートメーションを作成することができ素晴らしいアプリです。
今後もさらなるトリガーやアクションの追加を期待しています。

tokyovintage
Japan
7 months using the app
October 19, 2024

Abandoned checkouts doesn't work, I get the error that the customer is not signed up to marketing.. I don't require my customers to sign up for marketing emails, with no option to just send a simple email, this app is pretty much useless for my store.

AirPixel
United Kingdom
2 months using the app
Shopify replied October 21, 2024

Hi, Abandoned Checkout is a Marketing Automation feature and not a Flow feature. That said, you may want to review the documentation for Abandoned Checkout https://help.shopify.com/en/manual/promoting-marketing/create-marketing/marketing-automations/types. If you edit the email, you do have the option to send it to all customers, not just those subscribed to marketing.

September 17, 2024

When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app.

I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order

Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!

Zebrasclub
Canada
About 2 years using the app
Shopify replied September 18, 2024

Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow.

For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.

Support

Shopify can answer any questions you have about Shopify Flow.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

September 18, 2017 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, staff information, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Staff information

    Name, email address, phone number

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, gift cards, marketing, staff accounts, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • Edit products

    Product listings, products, inventory, publications of products on sales channels, or collections

  • Edit orders

    All subscription contracts, draft orders, order fulfillments, all order details, Subscription contracts, shipping information, assigned fulfillment, merchant managed fulfillment, order edits, or third-party fulfillment

  • View gift cards

    Gift cards

  • Edit marketing

    Marketing events

  • View staff accounts

    Staff accounts

  • Edit your Online Store

    Pages on your Online Store

  • View Shopify admin

    Notifications

  • Edit other services

    Apps or sales channels

  • Edit other data

    Customer addresses, customer email addresses, customer name, customer payment methods, customer phone numbers, locations, or admin notifications

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