Reviews (10,666)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app enhances efficiency by automating tasks, saving 15-20 hours weekly. It's ideal for medium to large catalogs, improving SEO and reducing errors. AI integration simplifies workflow creation, making it accessible for non-tech users. Key features include email workflows, product categorization, and abandoned cart recovery. The app is user-friendly, easy to set up, and integrates seamlessly with Shopify and other apps.

June 1, 2026

Flow has a very easy-to-use control interface and works well with Sidekick, allowing a few paths for a quick automated management tool.

One complaint is I would like to use Flows, as with all Shopify tools, across multiple storefronts and Shopify's multi-storefront and multi-user tools are extremely poor.

There is little to no thought for large business or enterprise level accounts in any of Shopify's tools.

ZeroWater
United States
Over 6 years using the app
May 29, 2026

Paired with sidekick (Shopify AI agent), building flows has become incredibly easy and enabled our non-technical team to build critical store process flows we used to require developer support to do.

MUTHA
United States
About 3 years using the app
May 31, 2026

Some annoying limitations in the ui (e.g. can't insert a new block in between two existing ones-- it branches off the parent block) but very functional overall and solved my problem

MASA Chips
United States
Over 2 years using the app
Shopify replied June 1, 2026

Hi, thanks for the feedback. To clarify - you can insert a new block between steps by deleting the link between them and then reconnecting them with your new step (drag a link from the preceding step to your new step).

May 26, 2026

at the beginning, I was having trouble working with flow, however, once I used Flow with Sidekick, I have really liked the automations that this tool provides

The Gay Fan Club
United States
Almost 2 years using the app
May 9, 2026

Sometimes the AI isn't as intuitive about how to work around a problem - for example, to backfill orders that wont be caught in the new flow it advised me to use an external app when it could have suggested to set up a second flow set up slightly differently.

Far Afield
United Kingdom
About 2 years using the app
May 13, 2026

Absolut tolles und essenzieles Tool wenn man Sonderfälle bei Bestellungen etc. hat. Bitte baut den Funktionsumfang noch weiter aus, es lassen sich sehr viele Probleme damit lösen :)

maentum
Germany
Almost 2 years using the app
May 4, 2026

Med hjälp av assistenten i Shopify är det relativt enkelt att skapa Flows som man sedan kan redigera, men har man aldrig jobbat med scheman och liknande så är det inte helt givet.
Har haft några problem med aktivering och avaktivering av flow, men det verkar ha löst sig och dessutom valde utvecklaren av den app som flowet kulle styra att själv lägga in schemamöjligheter i sin app, så det löste hela problemet

MyPetFriend
Sweden
Over 1 year using the app
May 10, 2026

Excellent tool. The workflows are like clockwork, easy to set up and coupled with the AI assistant, the tool is amazing. I utilize the both the schedule and manual flows for different reasons. The automation saves me a significant amount of time each week.

Style Ratio
United States
Over 1 year using the app
May 27, 2026

Tried to create a flow to catch fraudulent accounts being created by bots. Shopify should have a way to block these. Could not use flow to delete customer accounts with specific last names that have not added products to cart. Added to cart is not available. Can only check for order created.

Be Green Bath and Body, LLC
United States
12 months using the app
April 14, 2026

It's an extremely powerful tool but also complicated to figure out without sidekick. I strongly recommend using it in conjunction with sidekick. Use plain language prompts to have Sidekick build the flows for you then check them.

EditStock
United States
Almost 2 years using the app