Reviews (6,503)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its automation capabilities in email marketing, customer segmentation, and order management. It offers a drag-and-drop editor and customizable templates that require no coding, making it accessible for non-technical users. Its integration with Shopify enhances operational efficiency by automating repetitive tasks, and it is noted for its reliability and ease of setup. Merchants appreciate its significant impact on business growth.

December 15, 2025

Such a time saver! Helps to de-clutter the chaos, and simplify our operations

Sabah
United States
About 5 years using the app
November 26, 2025

Stark improvements in the past year, it feels like it's headed in the right direction. It would be great if we could trigger flows with webhooks though.

PatchPanel
Canada
Over 4 years using the app
January 1, 2026

Sempre muito útil, já nos economizou milhares de horas...

Check Commerce
Brazil
Over 2 years using the app
December 16, 2025

This app has to be one of the most helpful things on Shopify. It allows me to automate so many incredibly useful tasks and flag things that need further checking and I suspect I've barely scratched the surface of it's usefulness.

Kate's Clothing
United Kingdom
Over 2 years using the app
November 17, 2025

This app has been very useful for a handful of needs when automating certain tasks, or creating custom events for other connected app in the Shopify ecosystem.

Nolah Mattress
United States
Over 5 years using the app
December 23, 2025

I created this flow for cases when friends and family are picking up items and paying for them through Shopify. I would set the shipping line to contain the word PICK, and the order will be automatically fulfilled. This way, the shipping department won't ship the item that was already picked.

lapstoneandhammer.com
United States
Over 2 years using the app
December 12, 2025

Can be difficult to learn, but it's so worth the effort. Dedicate some time to learning how to create a working flow, and then automate everything you possibly can! Tip: Every time I create a new flow I add a step to the end that adds a specific tag to the product or order affected. That's an easy way to determine if the flow is actually working.

Harmony
United States
About 2 years using the app
January 7, 2026

The Flow is awesome for automation and saves so much repeated work! It would be even better if "Update" could be used as a trigger under certain conditions.

èllementa Footwear
Australia
Over 1 year using the app
December 4, 2025

It's great if you have familiarity with logic trees! It can do a lot and connect to external apps, which is super helpful for automations. It's saved us a lot of time! The only downside is that the templates are not always easy to edit or implement.

EveryLife
United States
Over 2 years using the app
December 25, 2025

Steep learning curve to get anything other than send email at set times or after simple triggers. Actually creating a flow that moves customers through states is daunting.
BUT - once you figure it out, it works like a charm.

Conundrum House
United States
Over 1 year using the app