Reviews (8,960)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for automating repetitive tasks, saving hours weekly, and enhancing operational efficiency. It's praised for ease of use, intuitive workflow builder, and AI assistance, making complex automations simple without technical expertise. The app's reliable performance and customizable email templates are appreciated for quick setup. It's seen as a valuable tool for streamlining operations, especially for small businesses and stores with large catalogs.

March 18, 2026

Ideal for most in-app automations. But it is odd that there is no baked in "When an order is Order is tagged" trigger.

Corporate Work Apparel
Canada
About 2 years using the app
March 7, 2026

It helps a startup learn the process, keeps things organized, and saves me time and distraction. It also suggests flows that I didn't realize I needed

Interior Mojo llc
United States
Over 2 years using the app
February 16, 2026

It’s an excellent application. We can quickly turn many tasks into automated processes, and we also use it for our integrations. It offers almost limitless functionality, truly as powerful as your imagination allows.

JUSTRUG
United States
Over 2 years using the app
March 16, 2026

Shopify Flow is a powerful automation tool built directly into Shopify. The visual workflow makes it easy to create welcome emails, cart recovery, and other automations without needing additional apps.

KATHERINE HOME
United States
Over 1 year using the app
February 17, 2026

Flow is the glue that keeps outliers, suspicious orders, special handling, customer service and operations running smoothly. It's easy to use and very powerful in keeping our fulfillment and CX running fast and predictable. Highly recommend scaling with this app.

Sacred Rituel Beauty
United States
Over 2 years using the app
March 13, 2026

This is a bot - John Doe. It creates several customer accounts everyday. I manually delete the accounts everyday. I am thankful for the workflow that's been created to assist with this process.

GodWare | Christian Inspirational Apparel & Faith-Based Home Decor
United States
Over 1 year using the app
January 30, 2026

Can be a bit of a steep learning curve, but having the AI to help makes it a very useful and powerful tool.

Waterfront News
Australia
Over 3 years using the app
January 29, 2026

Superfuncional para automatizar procesos y con la nueva herramienta de inteligencia artificial, queda de inmediato sin mucho esfuerzo

Gamer 4 Ever
Colombia
Over 3 years using the app
February 18, 2026

You can automate nearly anything with this app, just automated the generation of Mexican Electronic Invoices (CFDIs) using this app

Acromático Development
Mexico
About 2 years using the app
February 21, 2026

Would be great to have more options to obtain metafield values in a flow that can then be subsquently used later in the flow to update other fields.

HealthPost
New Zealand
Almost 2 years using the app