Reviews (15,411)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful automation tool that cuts manual work and saves time on tasks like order and customer tagging, inventory alerts, internal notifications, and customer emails. They say it’s reliable at scale, easy to use without code, and often replaces multiple paid apps. AI and Sidekick features are praised for quickly building workflows, and many highlight strong support and great value for money.

November 6, 2026

Shopify Flow is an excellent app that makes store management and automation much easier. However, I strongly believe Shopify Flow needs AI integration across all plans. In today's advanced and highly competitive business world, automation without AI intelligence is like a body without a brain. I hope Shopify brings AI capabilities to all plans, not just selected ones.

Nutrigenix
Pakistan
Over 1 year using the app
November 4, 2026

It is a little technical, but I find that Claude can navigate this as needed for me. Shopify Flow has allowed me to fix all kinds of issues, and having a native automated rule system to use on my store is a gamechanger.

44 Steaks
United States
Over 5 years using the app
October 28, 2026

Insbesondere für technisch versierte Nutzer ein sehr praktisches Tool.
Die Übersichtlichkeit bestehender Flows leidet etwas, bei vielen Flows.

Spieltraum Shop
Germany
Over 2 years using the app
October 23, 2026

Brilliant piece of tech. A few blips along the way in set-up, and a pity I can't sort the lists, but overall very helpful and boosted sales on past customers. Thanks.

SANUSq Health
United Kingdom
10 months using the app
October 19, 2026

Desearía que fuese más fácil formatear los body de los requests HTTP para que incluyan datos como customAttributes

Piwén B2B
Chile
7 months using the app
October 16, 2026

It is a wonderful tool to have, but it is mighty confusing for folks without coding/tech/backend knowledge, such as myself. I always have to use the Sidekick tool and I'm grateful it exists and I can make these work...but it would be awesome to have more tutorials within the app as to not have to pull in an ai tool to help. Otherwise, I love it!

WILLI CARLISLE
United States
11 months using the app
October 12, 2026

Helped me with so many automations (Sign up emails, auto tagging) as well as admin tasks like automatically translating my existing wholesale customers into companies after implementing shopify's native B2B features. Paired with Sidekick, the workflow app has vast potential for almost any task!

Amavasya Healing Store
Australia
About 2 years using the app
October 12, 2026

The Html editor is very bad, honestly.
The design tool is okay, but comparing it to other providers, mostly in functionality and simplicity, precision - its behind.
Takes too long to set-up, or replicate an email flow.

Other than that, Great!

Milamos
Lithuania
4 months using the app
October 10, 2026

Powerful Automation Tool – A Must-Have for Shopify Stores!

Shopify Flow has been an excellent tool for our CoinGems store. It has helped us automate numerous workflows, streamline daily operations and significantly reduce manual tasks.

One of the biggest advantages is its ability to integrate with other tools, including Slack, allowing our team to receive automated notifications, stay updated and manage operations more efficiently.

From order management and notifications to improving internal communication and team coordination, Shopify Flow has made a real difference in how we run our business.

It's powerful, flexible and easy to use, even for creating more complex workflows.

Highly recommended for any Shopify merchant looking to save time, improve efficiency and scale their business!

CoinGems
Australia
11 months using the app
October 9, 2026

Flow itself is great, but the new AI/Sidekick experience makes it unnecessarily painful to use, and the search is quite weak. Please give us an option to disable Sidekick and build/edit flows manually, with a better way to find triggers, conditions, and actions

Willow Pump
United States
About 9 years using the app
Shopify replied October 9, 2026

Hi, you are not required to use the AI/Sidekick option. When you create a new workflow, either start from a template or click "Choose trigger" to build from scratch.