Reviews (7,298)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate repetitive tasks and streamline operations, saving time and enhancing efficiency. It features a user-friendly drag-and-drop editor and various templates, making it easy to set up custom workflows like email automation and VIP client tagging. Its integration with Shopify and reliable handling of large task volumes, along with supportive updates and AI assistance, significantly improve business operations.

January 30, 2026

Can be a bit of a steep learning curve, but having the AI to help makes it a very useful and powerful tool.

Waterfront News
Australia
Over 3 years using the app
January 29, 2026

Superfuncional para automatizar procesos y con la nueva herramienta de inteligencia artificial, queda de inmediato sin mucho esfuerzo

Gamer 4 Ever
Colombia
Over 3 years using the app
January 25, 2026

This Flow was created in the past and was some how deleted allowing fraudulent orders to still be processed. I am not happy with the amount of fraud being processed through Shopify and I am disappointed that the previous Flow was removed without me knowing. If this issue is not resolved I will be forced to close my Shopify store.

TCGM
United States
Almost 3 years using the app
December 15, 2025

Such a time saver! Helps to de-clutter the chaos, and simplify our operations

Sabah
United States
About 5 years using the app
January 15, 2026

Flow ist eine große Hilfe um Dinge einzurichten, die sonst kostenpflichtige Apps erledigt haben. Zum Beispiel Tags für bestimmte Bestellungsbedingungen hinzuzufügen, Kundensegmente zu pflegen oder auch Betrugsmaschen zu blockieren. Wahrscheinlich eine der besten Apps, die Shopify selbst herausgebracht hat und hoffentlich noch mit Potential für weitere Funktionen in der Zukunft.

MexicoMiAmor
Germany
Over 2 years using the app
February 4, 2026

Brilliant app that saves lots of time by scheduling routine tasks that would otherwise take lots of human time. It has saved me hours and hours by automating repetitive tasks. Would highly recommend using this app and learning how it works so you can save your precious time.

Moon Behind The Hill
Ireland
Almost 2 years using the app
January 31, 2026

Would be great that you could move around on the flow (change arrow direction if you need to add or remove a step in the middle of a flow) - so you don't have to start all over making the same steps again

Magnetz og Magnordic
Denmark
Over 1 year using the app
Shopify replied February 2, 2026

Hi, you shouldn't need to recreate a step. To add a step in between two others you can delete the line connecting them, and then add the step in between. You can drag the connections from one action to another (drag from the + symbol)

January 1, 2026

Sempre muito útil, já nos economizou milhares de horas...

Check Commerce
Brazil
Over 2 years using the app
February 4, 2026

Eine Änderung des im Workflow enthaltenen Rabattcodes führt dazu, dass der Workflow nicht mehr ausgeführt wird. Erst nach Deaktivieren und erneutem Aktivieren funktioniert er wieder. Das fühlt sich wenig intuitiv an und wäre aus meiner Sicht ein guter Ansatzpunkt für eine Verbesserung der Benutzerfreundlichkeit.
Liebe Grüße

Syntace GmbH
Germany
Over 1 year using the app
January 26, 2026

Not very good. WE had a ton of fraud so we set our products to draft for just a few minutes, then when we made them active again our automation email with the product in it did not work, said our product was not found, and email was inactive. We had to re-select the same exact product that was selected before but deleted in the email. Could you imagine if we had to do this for a number of products? Ridiculous, as nothing changed with anything except turning product off and on for a minute. Clunky platform.

Sunsafe Rx
United States
Over 1 year using the app