Reviews (9,484)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating repetitive tasks, saving 15-20 hours weekly. It's beneficial for medium to large catalogs, improving SEO and reducing errors. The AI assistant and visual workflow builder are praised for ease of use, enabling quick setup without technical skills. It supports email automation, product categorization, and internal processes. Merchants highlight its reliability, seamless integration, and efficiency in enhancing operations.

April 14, 2026

It's an extremely powerful tool but also complicated to figure out without sidekick. I strongly recommend using it in conjunction with sidekick. Use plain language prompts to have Sidekick build the flows for you then check them.

EditStock
United States
Almost 2 years using the app
March 18, 2026

Ideal for most in-app automations. But it is odd that there is no baked in "When an order is Order is tagged" trigger.

Corporate Work Apparel
Canada
About 2 years using the app
March 7, 2026

It helps a startup learn the process, keeps things organized, and saves me time and distraction. It also suggests flows that I didn't realize I needed

Interior Mojo llc
United States
Over 2 years using the app
March 31, 2026

Very useful app. Helped me automate order cleanup and keep my dashboard organized. Easy to use and saves time.

CasualFlowshop
United States
Over 1 year using the app
April 14, 2026

Fácil de entender y ahora con la IA adjunta es más sencillo generar flujos que automaticen procesos repetitivos

Bigalli Mayorista
Ecuador
Over 1 year using the app
March 16, 2026

Shopify Flow is a powerful automation tool built directly into Shopify. The visual workflow makes it easy to create welcome emails, cart recovery, and other automations without needing additional apps.

KATHERINE HOME
United States
Over 1 year using the app
March 13, 2026

This is a bot - John Doe. It creates several customer accounts everyday. I manually delete the accounts everyday. I am thankful for the workflow that's been created to assist with this process.

GodWare | Christian Inspirational Apparel & Faith-Based Home Decor
United States
Over 1 year using the app
March 3, 2026

Flow is powerful and super useful for automating Shopify workflows without heavy coding. The visual builder is easy to understand, and it helps us set up abandoned browse/cart recovery and internal processes quickly.

Only feedback: error messages can be confusing sometimes (ex: draft email/blank values conditions). If Shopify adds clearer guidance + auto-fix suggestions inside the workflow, it will be perfect.

Overall, must-have app for any store that wants speed + automation.

Gemsmantra
India
Over 1 year using the app
February 16, 2026

It’s an excellent application. We can quickly turn many tasks into automated processes, and we also use it for our integrations. It offers almost limitless functionality, truly as powerful as your imagination allows.

JUSTRUG
United States
Over 2 years using the app
February 17, 2026

Flow is the glue that keeps outliers, suspicious orders, special handling, customer service and operations running smoothly. It's easy to use and very powerful in keeping our fulfillment and CX running fast and predictable. Highly recommend scaling with this app.

Sacred Rituel Beauty
United States
Over 2 years using the app