Reviews (101)

Overall rating
3.7
Counts per rating level
  • 51% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited October 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Starphase
United States
About 1 year using the app
Shopify replied October 17, 2024

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess ...

October 19, 2024

Abandoned checkouts doesn't work, I get the error that the customer is not signed up to marketing.. I don't require my customers to sign up for marketing emails, with no option to just send a simple email, this app is pretty much useless for my store.

AirPixel
United Kingdom
2 months using the app
Shopify replied October 21, 2024

Hi, Abandoned Checkout is a Marketing Automation feature and not a Flow feature. That said, you may want to review the documentation for Abandoned Checkout https://help. ...

February 3, 2025

I don't understand why there never seems to be enough information for an easy start. Spend more time learning how to run some of these apps that running your store. Will update later.

Nicks Corner Store
United States
34 minutes using the app
October 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Perfumes
United Kingdom
Over 2 years using the app
February 3, 2025

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

GoGun® USA
United States
18 minutes using the app
September 17, 2024

When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app.

I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order

Succeeded" but it didn't succeed when you look at ...

Zebrasclub
Canada
About 2 years using the app
Shopify replied September 18, 2024

Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community. ...

November 30, 2024

A must in the My store Shop/App arena.

Adorn&Amuse
Australia
2 days using the app
October 9, 2024

Create more problems in your life than solutions

Bing Bang
France
5 months using the app
October 9, 2024

Product hide flow not working.

Infinite Craze
India
4 months using the app
Shopify replied October 17, 2024

Hi, for other people reading this, Flow's "Hide product" action is working correctly to unpublish products.

May 24, 2024

One of the extremely beneficial apps that allow us to automate a huge part of our store AND its being regularly developed and enhanced!

Petriotics
Lebanon
Over 1 year using the app
Shopify replied May 26, 2024

Hi, thanks for the review. We really appreciate it!