Reviews (7,420)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate repetitive tasks and streamline operations, saving time and enhancing efficiency. It features a user-friendly drag-and-drop editor and various templates, making it easy to set up custom workflows like email automation and VIP client tagging. Its integration with Shopify and reliable handling of large task volumes, along with supportive updates and AI assistance, significantly improve business operations.

November 21, 2025

Very useful because it's fairly simple, but the email editor isn't powerful enough. It would be amazing to have something similar to the theme editor for designing emails.

Aura
United States
11 months using the app
November 10, 2025

Awesome app. My complaint so far is that dealing with order fulfilments can be really tricky. It's just not intuitive, and half the things I want to do I just can't figure out. Like I was trying to items in an order into different fulfillments. I wanted to put the preorder items seperate from the instock items so that the instock items could be shipped now. I couldn't figure out how to do it, and ended up having to write some code to edit the orders via the shopify api myself..

Hacky Labs
United States
Almost 2 years using the app
January 8, 2026

the automations for the shop are amazing. you're always being told what went wrong and you're being send to where it went wrong. its user friendly

Cerebroscope Studio
Germany
About 2 months using the app
November 20, 2025

Es funcional y permite bastante libertad, sin embargo echo en falta más opciones para poder automatizar puntos, como en pedidos, tarjetas regalo...

Santa Eulalia
Spain
11 months using the app
November 21, 2025

Missing : better debug options , better loop, multi-branching (being able to have multiple output of a single action), better branching (being able to merge from a branch to another)

Stella Forest Shop
France
9 months using the app
November 25, 2025

Very easy to use, and if you're not very familiar with the liquid syntax, the native chat bot proves a useful and quick reference tool.

Bee's Wrap
United States
6 months using the app
November 11, 2025

Easy to manage and edit workflows, but everytime you duplicate a workflow the original marketing emails get deleted in the new workflow. This makes you repeat the work all over again. It would be great if this is fixed, just in case you want to use the same workflow with different segments or tags.

Be Better
Mexico
12 months using the app
October 30, 2025

wish i could programmatically edit flows (e.g. export, edit JSON, re-import)
wish i could have multiple triggers (instead of near-identical duplicate flows)
wish i could copy-paste nodes
wish my whole screen wouldnt constantly shift every time i click on the background to deselect a node

dbrand
Canada
About 2 years using the app
February 4, 2026

RugPadUSA
United States
About 7 years using the app
February 5, 2026

Sidekick couldn't effectively create my workflow and I had to do it manually.

MOVE Bumpers
United States
Over 6 years using the app