Shopify Flow , 63 reviews

Overall rating
Counts per rating level
  • 48% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 14% of ratings are 1 stars
April 9, 2024

Brilliant part of shopify. Not sure why its not hyped. It's brilliant!

Love Thy Bargains
United Kingdom
Over 1 year using the app
February 16, 2024

I dont think this app works at all. I have set up hide out products using pre built template but it doesnt work. The work flow archives shows the products are hiden as a result of item being out of stock but infact inventory was more than 500 units and item is still active and showing available on store. What a joke

I dont think behind the scene the whole automation is working.

Have to delete this app. Thats not working apart from slowing down my store.

Please make it work or otherwise get rid of this rubbish from app store. Thanks

United Kingdom
7 months using the app
Shopify replied February 20, 2024

Hi thanks for the feedback. Inventory can be tricky since it can be tracked per location, variant, or product and mixing and matching these can lead to unexpected results. Regarding store speed, Flow has no impact on your store speed.

January 31, 2024

the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!

iLevel Lab
United States
Over 4 years using the app
April 2, 2024

It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is

My Fashion Boutique
United States
13 days using the app
Shopify replied April 8, 2024

Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there:

April 7, 2024

Trying to create a Flow, but it constantly returns me a 500 page error once I click Create. Can it be fixed?
About 4 hours using the app
Shopify replied April 8, 2024

Hi, could you contact support with that issue? We aren't having an outage right now, but we should be able to figure out the problem.

December 9, 2023

I use the Flow app on my website at to automatically tag customers based on what they purchased so I can then use in email marketing.
United States
5 months using the app
November 28, 2023

This is a great app except the one thing I need it to do is not an option for some unknown reason. When a product goes out of stock I want to set it up so the product template is changed automatically. Why is there no template option!

Please add asap, upon googling a lot of people were wondering the same thing!

Titan Pop Culture
Over 1 year using the app
Edited February 22, 2024

how do i get support for this app ??????? shopify make it impossible to contact them
the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!!
this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,

NYCK - New York City Kicks
United States
3 months using the app
Shopify replied November 28, 2023

You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums:

November 25, 2023

I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.

When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel

Harumi Belleza Coreana
3 months using the app
Shopify replied November 28, 2023

Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)

November 6, 2023

For me it is a great app, and support helps with setting up flows. I think the bad reviews are here only becuase people do not understand the flow logic.

StretchFit™ Slovensko
8 months using the app
Shopify replied November 7, 2023

Amazing. Thanks for the review! For those of you reading this review, do check out the Flow discussion on the Shopify community: