Shopify Flow

Shopify Flow

Pricing
Price: Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
3.7 (92)
Developer
Shopify

Customize your store and automate your tasks using Shopify Flow’s low-code editor

Shopify Flow empowers you to build custom automations that help you run your business more efficiently. Flow makes it easy to create unique workflows without needing to code, giving you more time to focus on growing your business. Connect your apps together to complete even more jobs. From automating inventory tasks like reordering and restocking to managing fraud concerns, Flow can support nearly any task you can think of.

Shopify Flow empowers you to build custom automations that help you run your business more efficiently. Flow makes it easy to create unique workflows without needing to code, giving you more time to focus on growing your business. Connect your apps together to complete even more jobs. From automating inventory tasks like reordering and restocking to managing fraud concerns, Flow can support nearly any task you can think of. more
  • Automate your store with hundreds of example templates for popular use cases.
  • Customize by adding conditional logic and as many actions as you need.
  • Works with tags, metafields, fulfillment, B2B, Slack, Google Sheets, and more.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Shopify Flow, Slack, Email, Google Sheets, Trello, Asana, Klaviyo

Campaign types

Email campaigns, Newsletters, Forms, Discounts, Upsell emails, Cross-sell emails, Abandoned cart, Browse abandonment, Welcome emails, Follow-up emails, Win-back emails, Product recommendations, Drip campaigns, Custom campaigns

Managing campaigns

Editor tool, Templates, Custom code, Triggers and rules, Automations, Segmentation, Tagging

Automation tasks

Customer segments, Customer tags, Email responses, Fraud detection, Inventory levels, Order fulfillment, Order tags, Payment status, Product tags, Return processing, Stock replenishment, Time-based, Order processing

Customization

APIs, Conditional logic, Custom triggers, Templates, Scheduled tasks, Custom workflows, Multi-store

Reviews (92)

Overall rating
3.7
Counts per rating level
  • 52% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 7, 2024

Difficult to manage, unclear information whether the flows works or not, no saved notifications what flows have been sent out or used.

Perfumes
United Kingdom
Over 2 years using the app
September 17, 2024

When it works, it can be beneficial but it doesn't work often, and the support for this app is useless. When you speak with Shopify support, no one seems to know or understand the app.

I built a flow that should hold fulfillment orders when a product type it added to an order. Sometimes the flow works, and sometimes it says "Hold fulfillment order

Succeeded" but it didn't succeed when you look at the actual order. And no one knows how to help. It's sad because it could be an excellent app!

Zebrasclub
Canada
About 2 years using the app
Shopify replied September 18, 2024

Hi, thanks for your review. We are sorry about your frustration with Shopify support. We recommend always trying to ask first on Flow's community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow.

For holds, if Flow says that it held fulfillment, it did. But what can happen is that other apps or workflows can release that hold just as quickly. If you need more detail, consider trying to post on the community.

Edited October 17, 2024

Update: I will try resetting the notification and hope this resolves the issue. Thank you!

Starphase
United States
About 1 year using the app
Shopify replied October 17, 2024

Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

October 24, 2024

A Must-Have for Streamlining Daily Operations!

The Shopify Flow app is packed with huge features that make daily operations a breeze through powerful automation. When I first started using Shopify, I overlooked the Flow app, assuming it was just for sending automated emails for abandoned checkouts or similar tasks. But as I delved deeper into its capabilities, I realized it's truly a game-changer. It has saved me countless hours by automating workflows I hadn’t even considered initially.

This app is, in my opinion, one of the most underrated tools in Shopify’s ecosystem—many users likely don’t realize how much it can do. With a little creativity, you can unlock its full potential and see how much easier it makes managing your store. I highly recommend taking the time to explore everything Shopify Flow offers—you won’t be disappointed!

SORTYGO
United States
5 months using the app
November 2, 2024

Exactly what I needed for setting up rules for certain conditions, including fraud, and other conditions. Thank you Shopify!

EMC2 Tech Store
United States
About 2 months using the app

Support

Shopify can answer any questions you have about Shopify Flow.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

September 18, 2017 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Customers, store owner, staff information

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Staff information

    Name, email address, phone number

View and edit store data:

Orders, staff accounts, other services

  • Edit orders

    All subscription contracts, all order details, or Subscription contracts

  • View staff accounts

    Staff accounts

  • View other services

    Apps

  • View other data

    Customer addresses, customer email addresses, customer name, customer payment methods, or customer phone numbers

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