Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that enhance conversion rates and revenue. It effectively manages email and SMS marketing, pop-ups, and live chat, boosting email list growth and customer engagement. The interface is user-friendly, with customizable templates and reliable performance across devices. Customer support is praised for being responsive and helpful, ensuring effective use of the app’s features.

April 4, 2022

Comecei a usar o app agora, mas o time de suporte é extremamente atencioso e dedicado. David foi muito pró-ativo em me ajudar com as configurações iniciais!

f4usports
Brazil
2 months using the app
Zopi ⭐ replied April 4, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

June 10, 2022

Customer service is great. They have helped my store a lot and I don't know what I'd do without them.

Byte Sales
United States
2 months using the app
Zopi ⭐ replied June 13, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

April 17, 2022

Amazing customer service!!! 10/10 recommend. I was able to live chat with someone about the issues I was having.

seababyclothing
United States
2 months using the app
Zopi ⭐ replied April 17, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

Edited February 20, 2022

First of all, this app has a free plan. David went way out of his way to help me create the most perfect pop-up and welcome email! Being a perfectionist, I required lots of editing & David was right there to solve my problems. Thanks for you patience! He was available right away to chat & help me with everything. Very good customer service & a very good shopify app!

Labuccey
Finland
2 months using the app
Zopi ⭐ replied February 20, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

December 27, 2021

David had provided the great help of installation which made the process smoothly. I like the features and feel this is easy to use and set up with the awesome design!

Military Matter
United States
2 months using the app
Zopi ⭐ replied December 27, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

December 17, 2021

David is extremely helpful he stood by to make sure i got everything done and set up as i wanted to begin our email marketing journey to build our brand.

Ezeyelash
Canada
2 months using the app
Zopi ⭐ replied December 17, 2021

Hi there,

Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.

You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!

Cheers

November 12, 2022

Flowio works just fine, but I would like to adress one thing in particular - the customer support! This lady Ciara pops out of nowhere with all these AMAZING tips on how I can make my page look better. She was helpful, kind and understanding. Give that lady a raise. Again, she was amazing.

Hoodie Alley
Lithuania
2 months using the app
January 22, 2022

Todo perfecto, la atención al cliente fue exquisita, me ayudo con el diseño, sin duda lo recomiendo al 100%

CALDERÓN
Spain
2 months using the app
Zopi ⭐ replied January 23, 2022

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

December 27, 2021

So far the beginning of using this app has been a pleasant experience. Good & dedicated customer service livechat. Let's see how things will be after some sales. Will come back and updated later!

yourstylehack
Sweden
2 months using the app
Zopi ⭐ replied December 27, 2021

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

September 4, 2022

I am using this app to collect emails for future campaigns. I had an issue with getting it set up. Not due to the app, due to me not knowing how to properly set it up. I contacted support and David actually fixed the issue for me. I would recommend this app to anyone. Thanks for your help David.

The Naked Cowboy
United States
2 months using the app