Reviews (500)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that enhance conversion rates and revenue. It effectively manages email and SMS marketing, pop-ups, and live chat, boosting email list growth and customer engagement. The interface is user-friendly, with customizable templates and reliable performance across devices. Customer support is praised for being responsive and helpful, ensuring effective use of the app’s features.

November 12, 2021

The app feels very easy to use for us, the operation is simple and convenient, you can consult them no matter what the problem, and all of them can be solved, great!

Makehomee
China
23 days using the app
Zopi ⭐ replied November 13, 2021

Hi there,

It's David here, I'm more than happy to get this such motivating feedback from you. This encourages not only me but also the team to continue to perfect our app and customer service.

It is a pleasure to accompany you in the first stage. Flowio will always be by your side, assisting and encouraging you, just as you have supported us.

Flowio team.

October 18, 2022

This app is nice to use. It's straightforward and user-friendly to navigate. I've found it a lot less frustrating to use than some other apps I've tried. I really appreciate the live support from Vincent, he helped me with a wonderful pop-up idea!

All Joy Gift Co.
United States
23 days using the app
November 24, 2021

David was so helpful really worth it jump on board. Really enjoyed it, David showed me around personally on a call and really supported me.

Ultrasonic
United Kingdom
22 days using the app
Zopi ⭐ replied November 25, 2021

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

July 18, 2022

I encountered a lot of questions, but vincent was perfect and patient to answer the questions for me, the process was very pleasant and easy

Powster
China
21 days using the app
Edited March 29, 2022

Ho scaricato questa app per la chat. Sono molto soddisfatto. E' stato facile installare anche il pop up e modificarlo grazie all'aiuto di Vincent.

Big wave coffee roaster
Italy
21 days using the app
Zopi ⭐ replied March 29, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

June 13, 2022

Amazing support, they really help with email collection and allowing you to make your customers feel special

NEMARI
United Arab Emirates
21 days using the app
Zopi ⭐ replied June 13, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,
Flowio Team

November 25, 2022

Great customer service from Vincent!
He was quick in handling the issue I was having & was very friendly.

Browny Coffee Roasters
United States
21 days using the app
January 10, 2022

I have not yet used the app to push my notifications to my customers but I'm really happy with the way the customer service is :) Ryth has been nothing but helpful and absolutely understanding of how busy we get sometimes, he's even helped us set up and connected our domain and helped integrate one of our email designs into the app :) I have given them a few suggestions that would help immensely to make things easier to those who want to use HTML code or other email designers and I'm looking forward for the development to occur.

Memoo
United Arab Emirates
21 days using the app
Zopi ⭐ replied January 10, 2022

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

May 30, 2022

They have great customer service to help you with any questions! Thanks Ethan for helping me solve the domain problem. Very simple and practical software!

MaxGoodLife
United States
21 days using the app
Zopi ⭐ replied May 30, 2022

Hi,

Thank you so much for your feedback and for choosing Flowio.

Your comments has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our Flowio.

Thank again, and have a wonderful day!

Sincerely,

Flowio Team

July 18, 2022

I love the features and the extra helpful support team. We needed to set up our abandoned checkout & welcome series emails and they helped amazingly. I recommend them 100%!

Dr. Todd Sinett
United States
21 days using the app