Reviews (500)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting conversion rates and revenue through its integrated email/SMS marketing, pop-ups, and live chat features. They appreciate the customizable email templates and user-friendly interface that simplifies setting up email automations and campaigns. The app's performance is well-regarded for its effectiveness in managing marketing tasks. Customer support, particularly from staff members like Vincent, David, and Ryth, is noted for being prompt and helpful, available via live chat and Google Meet. The comprehensive free plan is also a significant advantage for merchants starting without initial investments.
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Great customer service from Vincent!
He was quick in handling the issue I was having & was very friendly.
I have not yet used the app to push my notifications to my customers but I'm really happy with the way the customer service is :) Ryth has been nothing but helpful and absolutely understanding of how busy we get sometimes, he's even helped us set up and connected our domain and helped integrate one of our email designs into the app :) I have given them a few suggestions that would help immensely to make things easier to those who want to use HTML code or other email designers and I'm looking forward for the development to occur.
Hi,
Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.
Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.
Cheers!
They have great customer service to help you with any questions! Thanks Ethan for helping me solve the domain problem. Very simple and practical software!
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comments has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team
I love the features and the extra helpful support team. We needed to set up our abandoned checkout & welcome series emails and they helped amazingly. I recommend them 100%!
This was the best customer experience I ever had I really love this app definitely recommending to all
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
We wish nothing but the best for your business.
Flowio Team.
Wow, as soon as I downloaded the app, I was helped and guided immediately. David has helped me create the best pop ups for my website! He even hopped on a video call to help me thoroughly. Overall a great experience and looking forward to further working with Flowio.!
Hi there,
Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you.
You will always be accompanied by our Customer Success team during your journey with Flowio. Again, thank you so much!
Cheers
This app is just awesome. I am new at Flowio and looking for someone's help. but Vincent has been really helpful with set up everything. The support team is amazing.
Hi there,
This is me, Vincent. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.
Flowio's customer care team is always there to assist you in a timely manner.
Hope your business will compare with us. Cheers!
Flowio team.
I used this app to add a popup to collect emails and offer a discount code. Customer service was fast and reliable and got my site looking and functioning perfectly for my needs.
cheating
they don't help to setup, they let me pay $19 or more , then they would help
"We have an Service Level Agreement that the flow or email optimization is only reserved for the paid plan of $19 or above :( I really hope for your understanding that we cannot do 100% and activate everything for users since the content, design are unique, Creating the flow is the best I can do right now"
Love this app. They help me creat the automation flow and the email template! They are patient and helpful!
Hi there,
Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.
Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.
Cheers!
Flowio team.