Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.
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Great app, very responsive developer!
Great service from a great app. I was spending heaps of time emailing customers individually after specific product purchases, now Follow Up has saved me time and guaranteed a seamless customer experience. Great work, guys!
This plugin is exactly the kind of app I needed for my Shopify site. I have been waiting 2 years for an email extension that has the capability send follow-up emails to our Shopify store's customers based upon conditions such as cart total, paid total, total amount spent, etc...
I actually contacted the developers to make a request and they updated the app just for me!
Truly amazing customer ...
Only been using it a few weeks but I love it so far. Thank you
Very helpful staff. Konstantin was helpful with every question and managed to fixed any problems I had. Great app, would recommend.
This app is great. I mean, really great. And so is their customer service. THANK YOU MIKE! We sent in a request and they actually took the time to reply and understand. They provided a quick response and solution to our needs. We look forward to continue using this app. If you have a Shopify store you should be using this Follow Up Email Marketing app.
So far so good. We are still setting up emails, but we have sent a few one-off emails and a few automated ones and they appear to work well!
I think its the only app available on shopify that allows to fix time/duration of sending emails. This feature helps a lot in acquiring product reviews, sending decent looking welcome emails, etc. Its a good tool to send reminder to customers to stay top on the mind. A lot of stress has gone away after i started using follow up email in terms of customer retention.
Great app for follow up emails. We send "thank you" and "Please Review" emails. Love how it pulls the precise item and inserts into the email. Very helpful.
Good app to use to send abandoned checkout and review email requests, plus they have other email possibilities. Also, it's possible to customize email templates with your own HTML, which is great if you want to match your emails to your brand, and they provide free plan for startups!