Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, customization options, and email history tracking. It's highly praised for its automated emails for purchase confirmations, abandoned cart reminders, and review requests. The app offers a free plan for up to 50 emails/month, making it suitable for small businesses. Merchants commend the customer service for their prompt and helpful responses. It's been successfully used to boost sales, recover abandoned carts, and gather customer reviews. Merchants find it versatile, fairly priced, and good value for money.

September 27, 2023

Great app, easy to use and nice template to use!

SIRÈNE Malaysia
Malaysia
6 months using the app
October 1, 2023

Ich habe Dank dieser App viele Kunden wieder zurückgewinnen können OHNE dafür zu bezahlen (!) Die E-Mails sind leicht zu bearbeiten, auch ohne großartige html Kenntnisse. Bin froh diese App gefunden zu haben und möchte auch nicht mehr darauf verzichten.

Black Roses Playing Cards
Germany
Over 3 years using the app
June 14, 2023

wonderful app, easy to use..................................................................................

Favor Graphics
Vietnam
2 months using the app
September 4, 2021

5 stars. No complaints. It does what is advertised, and is pretty affordable. [filler for word limit]

Canada Ant Colony
Canada
Over 3 years using the app
March 26, 2021

Fantastic. Highly configurable. Glad we found this app after looking through and testing many others. Would recommend. Many thanks to the team at Follow Up Email Marketing! One thing I would like is more visibility into the "sales recovered" numbers - what we see today does not seem accurate at all.

Ridepanda
United States
Almost 3 years using the app
July 22, 2015

Exactly what I needed! thanks guys keep up the great work!
So easy to use and setup!
Would be great if you can make your Medium plan cheaper, I'd certainly give it a go!

Grip It Australia
Australia
Over 2 years using the app
June 16, 2021

I love the app! I was hoping that the automation for review request email will include "from delivery" instead of "from placing of order" or "from fulfillment or update." This would be very helpful.

Mini Meanie
Philippines
Over 2 years using the app
November 3, 2021

Super easy to use! Love the suggestions and prompts from this app - it's my number one tool for email marketing.

Charlie and Fox
Australia
Over 2 years using the app
June 13, 2021

We love this ap! We're constantly adding new email campaigns and they're working great! Our only suggestion is that auto-generated discount codes be customizable. It would be great if we could set criteria - i.e. code can only be used for certain collections.

Beautee Shoppe Cosmetics, LLC
United States
Over 1 year using the app
August 3, 2022

I was looking to add a simple review request email to my work flow. This app is perfect. Simple, easy, to the point. Works awesome and my questions were answered by support. All good stuff.

Humdinger Designs
Canada
Over 1 year using the app