Reviews (190)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.

September 22, 2018

Don't judge a book by it's cover. This app doesn't look as slick as other email apps, but it packs a large punch. I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price. Only downside is that it took me a while to figure out how to use it and how to customize the emails. I use this to send a series of welcome emails to new customers and to keep loyal customers engaged. Saw return on investment immediately. Still figuring out how to use it to full potential but love what I see so far.

Everything Bananas
United States
14 days using the app
April 18, 2023

Easy setup and good platform.

Reachy
United Kingdom
11 days using the app
March 16, 2016

Absolutely the best solution of all the Follow up apps I tried!

Yes I know some users would like a wysiwyg styling option, but if you are into a little coding, it´s perfect!

Next thing to add, make the discount code work with bulk discounts app or just a csv file!

Testdenmark
Denmark
10 days using the app
July 19, 2019

I had no idea how much support I would get in installing app and setting up the emails. Very helpful!! I love the app.

Susie's Smart Cookie
United States
9 days using the app
August 4, 2021

This app is just what I was hoping to find to help me get reminders out to my customers to leave reviews. I am so thankful that the wonderful support I got from Shopify suggested it to me. And the help from Mike in answering my questions and fixing my mistake was A+++ all the way!! Already have gotten some reviews!

Beyond Behnke's Garden Gift Shop
United States
9 days using the app
January 30, 2017

Good app, works with my Shopify as advertised. All email rules run the way I expected. Very reliable developer!

Smartphoneslinq
Netherlands
9 days using the app
March 26, 2022

This application is easy to set up. In addition, the fee is inexpensive because the amount is based on the number of e-mails sent.

M1インソール公式サイト
Japan
5 days using the app
March 1, 2019

Absolutely awesome support! Needed some customization to add tags in and they had it done before they said they would. I have 10 campaigns running on this program. Great support, great app!

Blockchain Training Alliance
United States
3 days using the app
Edited May 3, 2020

Managed to set it all up and seems to cater for much details. Hope it will be helpful in our company....

Uncle Freeman's Groceries
United Kingdom
3 days using the app
Klax Holdings LLC replied May 8, 2020

Welcome and thanks for trying us out! We have no doubt it will help you boost sales and engagement. Let us know if we can help with anything down the line.

November 20, 2020

User-friendly interface. Clean editing process. Finally an automated email service that has all the options I need.

X POWER EYEWEAR
United States
2 days using the app