Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable email templates, and valuable customer engagement metrics. It's particularly praised for its automated follow-up emails, review requests, and abandoned cart reminders. Features like scheduling and condition-based email sending are also valued. Support is noted for its quick and helpful responses. Some merchants report increased sales and customer reviews since using the app. Despite its affordability and free plan, some suggest improvements on email visibility and design.

March 1, 2019

Absolutely awesome support! Needed some customization to add tags in and they had it done before they said they would. I have 10 campaigns running on this program. Great support, great app!

Blockchain Training Alliance
United States
3 days using the app
January 30, 2017

Good app, works with my Shopify as advertised. All email rules run the way I expected. Very reliable developer!

9 days using the app
June 13, 2020

estoy usando esta app y me encanta, tenia tiempo queriendo implementar el email marketing y hasta ahora lo logre

Caryl Loreto
15 minutes using the app
March 16, 2016

Absolutely the best solution of all the Follow up apps I tried!

Yes I know some users would like a wysiwyg styling option, but if you are into a little coding, it´s perfect!

Next thing to add, make the discount code work with bulk discounts app or just a csv file!

10 days using the app
February 10, 2016

These guys are veterans of ecommerce extensions. I've used their magento extensions for many years on our websites and many of our clients. It's great to have them developing apps for Shopify now! This follow up email app is a MUST if you're a serious store owner. They even have live chat directly in the app which is super helpful if you have any questions. The support staff is super helpful and quick to respond. Great job Aheadworks!

Fawn Forest
United States
8 days using the app
April 11, 2016

This plugin is exactly the kind of app I needed for my Shopify site. I have been waiting 2 years for an email extension that has the capability send follow-up emails to our Shopify store's customers based upon conditions such as cart total, paid total, total amount spent, etc...

I actually contacted the developers to make a request and they updated the app just for me!

Truly amazing customer service. I wish all companies were this good!!!

Thank you Konstantin!

Best regards from the USA,
Zak Goodman

United States
7 days using the app