Klax Follow‑Up Email Marketing

Klax Follow‑Up Email Marketing

Reviews (190)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
    168
  • 7% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.

February 17, 2016

I like the way it's set up. It's all integrated in the Shopify platform, so no third-party website to go to. It's also very straight forward and set up. The only downside I find is that the emails are not that good looking... compared to other apps that is. If you know a little HTLM, you can probably make better ones (in my opinion).

Presentationshop Net
Canada
4 months using the app
March 16, 2020

Easy to use app. Need to have a very low level of familiarity with code in order to edit the copy of the emails. I had one issue, and the founder of the company hopped on the chat to fix it!

One piece of functionality that I would like is if it could link with the tracking numbers on orders to send an email when the tracking number shows it was delivered.

ElDiablito
United States
3 months using the app
Klax Holdings LLC replied March 20, 2020

Thanks for your feedback. We are working an email editor and will hopefully have that in the near future. Thanks for telling us that shipping confirmation emails are important to you. We will look into that for future features.

September 29, 2015

The free version has actually been quite useful. We have seen an impact by way of potential customers and existing customers responding to automated emails sent out based on their action or lack of action on the website.

seriously considering the monthly upgrade

Anywaredata
United States
3 months using the app
October 3, 2021

I like this app because it provides a range of features. It would be helpful if you could drag and drop elements on instead of having to code.

Ms Temptation
United Kingdom
9 days using the app
2
2