Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email marketing tools, especially for recovering abandoned carts and boosting sales through follow-up emails and review requests. It features customizable email campaigns, scheduling, and condition-based sending. The user-friendly interface and responsive support team enhance its reliability in automating email campaigns. Continuous updates based on merchant feedback keep it valuable for customer engagement and retention.
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So far it's everything I've been looking for in customer retention emails! This is a simple set up and I can request reviews, send thank you emails, and even apply coupon codes for people subscribing to newsletters. Im very happy! Thank you!
First of all I'd like to say that this app takes your email marketing to a whole new level without even putting in any effort. This app have saved more than 1000 sales for us so far and we have had record numbers of saved sales with this app this month.
the customer service is also great. They can answer any of your questions no matter the difficulty.
These guys are veterans of ecommerce extensions. I've used their magento extensions for many years on our websites and many of our clients. It's great to have them developing apps for Shopify now! This follow up email app is a MUST if you're a serious store owner. They even have live chat directly in the app which is super helpful if you have any questions. The support staff is super helpful and quick to respond. Great job Aheadworks!
Great App! Everything works well. We love working with it and totally recommend it to other store owners.
Great App! Set up once and it will do the work for you forever. Very easy - you choose what you want in those emails. Unfortunately,doesn't pick up on manually cancelled orders(like fraud ones), still sends them the cancel follow up email which I found was funny in this case.
Allows us to automate post purchase emails- V useful to grow our online advocacy.
Great app! I am using it to send feedback emails to my customers after purchasing specific products and I am getting a lot of valuable feedback. Easy to use and customizable.
This App does what I need it to do. It sends a reminder email to customers to request a reviews. Simple to set up and it works.
Very useful service. I started noticing emails that are getting sent to customers I know nothing about. So far nobody was convinced to complete their orders, but I think one day it will happen. There are a lot of features that Follow Up Email provide. For me I think it is an essential tool to any statup business.
Does what it's supposed to do, haven't had any problems with it at all!