Reviews (171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and conversions through social proof tools like real-time sales pop-ups and customizable notifications. They appreciate its easy installation and user-friendly interface, which effectively displays recent buyer activities and promotes popular products. The app is noted for its efficiency, enhancing store performance without slowing down the website. Merchants also praise the responsive customer support team and the app's flexibility, allowing for detailed customization to match the store's theme and style, thereby improving the shopping experience and customer engagement.
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The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.
Thanks for the fabulous feedback! We're glad you enjoy using Fomo and we'll take your suggestions into consideration for future updates.
Please chat in anytime! We're always happy to help.
The Fomo app is one of the best apps on the market for creating sales popups for your store. Highly recommended! The team is also incredibly helpful.
We're so glad you are seeing the benefits of using Fomo on Decorial and our support team is grateful for the shout out, too! All the best!
FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!
Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help anytime.
Highly recommend on all websites! Have noticed an uptake in CTA and orders on my website. I love the customisation on the notifications and great customer service. I had a question and got a response promptly to help!
Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help!
Excellent service.
Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store.
Excellent app that provides amazing customer service, making sure the FOMO app integrates seamlessly on my website. Thank you! Highly recommend. :)
Thank you so much for taking the time and your feedback!
I love the app, it is really easy to use and love their service they helped me to set everything up, social proof rocks!
Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store. Social Proof DOES rock! :) Everyone should try it.
FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing.
To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.
We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.
Only downloaded 5 minutes ago but customer service has been fantastic!
Thank you for taking the time to share your experience with Fomo!
We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan.
I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it)
Now this FOMO app chardge us around 1000USD and we barely have any sales.
AVOID FOMO!
Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one.
I want to assure you that the traffic and impression numbers you see on Fomo are accurate.
In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period.
I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model.
Wishing you all the best with your store and it's beautiful jewellery.