Reviews (169)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through social proof tools like real-time sales pop-ups and customizable notifications. They appreciate its easy installation and user-friendly interface, which effectively displays recent buyer activities and promotes popular products. The app is noted for its efficiency, enhancing store performance without slowing down the website. Merchants also praise the responsive customer support team and the app's flexibility, allowing for detailed customization to match the store's theme and style, thereby improving the shopping experience and customer engagement.

July 31, 2024

The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.

GreenSmoothieGirl
United States
Almost 7 years using the app
Fomo replied August 1, 2024

Thanks for the fabulous feedback! We're glad you enjoy using Fomo and we'll take your suggestions into consideration for future updates.
Please chat in anytime! We're always happy to help.

August 19, 2024

FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!

Happy Mammoth EU
United States
Over 2 years using the app
Fomo replied August 20, 2024

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help anytime.

October 8, 2024

Highly recommend on all websites! Have noticed an uptake in CTA and orders on my website. I love the customisation on the notifications and great customer service. I had a question and got a response promptly to help!

Birchbury New Zealand
New Zealand
About 1 month using the app
Fomo replied October 9, 2024

Thanks for such kind words and taking the time for the review! we are glad you love Fomo as much as we do. Happy to help!

August 22, 2024

Excellent app that provides amazing customer service, making sure the FOMO app integrates seamlessly on my website. Thank you! Highly recommend. :)

24K9
Australia
7 days using the app
Fomo replied August 26, 2024

Thank you so much for taking the time and your feedback!

July 31, 2024

I love the app, it is really easy to use and love their service they helped me to set everything up, social proof rocks!

RPM Flow
Mexico
3 months using the app
Fomo replied August 1, 2024

Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store. Social Proof DOES rock! :) Everyone should try it.

September 17, 2024

Excellent service.

BeVisible Sports
Australia
Over 7 years using the app
Fomo replied September 18, 2024

Thanks for the great feedback! I'm glad you're enjoying using Fomo in your store.

July 29, 2024

Only downloaded 5 minutes ago but customer service has been fantastic!

Lucky Strike Gold
Australia
About 21 hours using the app
Fomo replied July 31, 2024

Thank you for taking the time to share your experience with Fomo!

June 10, 2024

Great app, very clear workings, perfect customer service. Would definitely recommend - so far the best app from the shopify app store that I am using.

OSANA
Poland
12 days using the app
July 18, 2024

Good service! Very responsive

CleverElly
Australia
2 months using the app
Fomo replied July 19, 2024

Thanks so much for your feedback, and for bringing such an important safety product to market. I hope FOMO will help you sell many more devices.

May 10, 2024

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing.

To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Little Ones
New Zealand
Over 7 years using the app
Fomo replied May 11, 2024

We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.