Reviews (170)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through social proof tools like real-time sales pop-ups and customizable notifications. They appreciate its easy installation and user-friendly interface, which effectively displays recent buyer activities and promotes popular products. The app is noted for its efficiency, enhancing store performance without slowing down the website. Merchants also praise the responsive customer support team and the app's flexibility, allowing for detailed customization to match the store's theme and style, thereby improving the shopping experience and customer engagement.

December 22, 2021

App is amazing, highly recommend, increased conversion rate, customer service team is very helpful, HIGHLY RECOMMEND, a must for any and every shopify website.

Chlorophyll Water
United States
About 1 month using the app
Fomo replied December 22, 2021

Thank you so much :) We love working with you!

April 21, 2016

This is a great app which converts my visitors into a customers very well! I am very happy with it!

If you want your business to grow - just install this app.
Regards.

Fanster
United States
About 1 month using the app
January 28, 2014

Awesome app! Easy to install, only takes a few clicks. Nicely displayed on the bottom of the page. Showing customers what others have purchased could definitely could help build trust which equals sales! Highly recommended.

Generic Hut
United States
About 1 month using the app
July 1, 2021

I wanted to show real traffic. Fomo does the job. I have not seen sales soar. I wish one could protect sales data in the json file. It may be easy for competitors to scrape your revenues, I guess.

Delidia
Germany
Over 1 year using the app
Fomo replied July 1, 2021

Hey Delidia,

Thanks for your review! I'll reach out to you separately to see what we can do to adjust your settings to optimize conversions!

You should not have sensitive sales data in the json file. Your site visitors should only be able to see the notification data you've opted to show in your template. I'll send you more details about this via email as well!

April 6, 2018

I've had Fomo installed for more than a year now.
I still can't confirm that it's a must have or not.

I feel like a victim of the FOMO if I'm not using FOMO.
So I keep it installed.

If I look at the stats I get on the Fomo Dashboard:
200 000 views - 3 sales from those views.

Not really efficient at converting people into customers.
But I know that I can use Fomo in sync with Shoelace and retarget visitors on Facebook.

I think it's the only reason I keep it.

Nanukhardcases
Canada
Over 1 year using the app
October 14, 2016

Thanks! Best app ever! It definitely makes our store look busy!

Zen Yarn Garden Inc
United States
24 days using the app
January 17, 2022

FOMO is very useful, easy to use, and their customer support team is super friendly and provides speedy and accurate answers.

Ethos Numerology
United States
21 days using the app
Fomo replied January 17, 2022

Thank you Ethos Numerology! :) We're glad we were able to help you with your questions!

September 4, 2023

Great app, even greater customer support! Promptly helped to move and customise their app to suit my website.

HOLDCOM AUTO PARTS
Australia
19 days using the app
November 6, 2020

I am trying to use this app but the customer service is really really bad. I have sent multiple messages to them requesting help over the past two days and it's been crickets. I'm looking now for a replacement but these guys are very unresponsive and their setup is confusing.

Wander Woman Shop
United States
About 1 year using the app
Fomo replied November 11, 2020

Hi there, thanks for your message! We try to respond within 24 hours of each ticket. It looks like I responded within an hour of your first message. If you left the site and left an email address in our chat, possibly the forwarded response went to spam? Anyway, we've since gotten in touch and were able to resolve the issue you had. Please reach out if you need anything else!

November 20, 2023

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Awesome Maps
Germany
11 months using the app
Fomo replied November 22, 2023

Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications.
Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away.
Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions.
I wish you all the best, Awesome Maps - love your product!