Reviews (167)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through social proof tools like real-time sales pop-ups and customizable notifications. They appreciate its easy installation and user-friendly interface, which effectively displays recent buyer activities and promotes popular products. The app is noted for its efficiency, enhancing store performance without slowing down the website. Merchants also praise the responsive customer support team and the app's flexibility, allowing for detailed customization to match the store's theme and style, thereby improving the shopping experience and customer engagement.

February 5, 2018

The app used to be amazing. I am pissed off that something has been going wrong with it for most likely several weeks and I didn't notice until this past weekend. I couldn't get notifications on any of my devices or any of my desktop PC's.

The first ticket I opened was responded to quickly and I was told there was multiple lines of code that shouldn't be on my site, and that I needed to remove the code to get it working again properly.

The second ticket told me that everything was working right, but then I saw they changed my settings to show events immediately upon going to the site, and only showed 1 event, and didn't show any further after that. I tried several times to explain to them what was going on and they were not listening to what I was trying to communicate.

It's a shame, but time for me to move on to the other app that's free and has 8000+ positive reviews.

Legends Creek Farm
United States
About 2 months using the app
July 4, 2014

We love it! It's just what we needed. Easy to use & works great!

N Y C T
United States
About 2 months using the app
February 18, 2016

I wish there were more stars to give this app. I have had numerous customers comment on "how cool" it is, and there is a definite impact.
I had a minor issue with it, due to my own error, and I got a response from customer service immediately.

Great app, a store owner would be crazy not to give it a try.

Threeper Tactical
United States
About 2 months using the app
May 6, 2016

This app really works. It helps customers decide on what to buy when your store is new. Customers get to see what other customers have previously purchased while they are browsing your store!.That's awesome! It definately helped me with sales. I would recomend this app to anyone with an old or new store.

Wow Treasures
United States
About 2 months using the app
May 21, 2014

Creates a great frenzy when you run a sale! literally exciting to watch, for customers and operators alike!!

Velvet Cloud Vapor
United States
About 2 months using the app
January 1, 2018

Over promising and under delivering. Over three weeks ago I notified FOMO that the app was not drawing my Trust Pilot Reviews as it claims to integrate. The consultant confirmed it was a problem at their end. Despite several follow ups and 'it will be done soon's' we are no further advanced. Will it have full functionality as claimed, for you? Consider other options - this product does not deliver what it claims.

Easy Wormer
Australia
About 2 months using the app
December 13, 2020

I accidentally subscribed, and when I was charged the same day, I asked for a cancellation and refund since it the payment was still pending. They let me know they cannot provide a refund because they are a start up.......you can get this app at a much cheaper price and with better customer service.

Soigné
United States
About 1 month using the app
Fomo replied January 4, 2021

Hey there,

We've reached out to you and Shopify Support and confirmed that you were correctly charged after your free trial was over. Shopify handles our billing and you can find out more about their billing cycle here (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).

After a review of your past Support ticket, it also seems you were fully aware of the trial length and that you were correctly charged after the 14 day trial (not same day as described in your comment).

We are transparent about pricing and terms and prefer to be fair to our other customers who follow them.

Cheers,

November 10, 2016

The app does what it says but I think the price being $15 a month is a little ridiculous. An app like this would be better priced at $3 a month (or free!) as its just a simple pop up showing recent orders. I will likely be deleting the app from my store soon unless the pricing is changed as $180 a year for this app doesn't really make sense to me.

Wildest Denim Dreams
United States
About 1 month using the app
Edited October 17, 2017

I've just subscribed to the free trial and started to love this app. These guys are making the app that could create the genuine experience. We've installed on our landing page and used the Intercom chat service as the trigger to display the message

www.sellersmith.com/pages/pagefly-shopify-app

Oh and the last thing... they are a quite helpful with guidance when I have support questions. Thanks guys!

Sellersmith
Vietnam
About 1 month using the app
April 6, 2016

Great app. Have had it in 4 stores now and used it for over 5 months without ever having an issue. Love it!

Gear2sendme Com
Canada
About 1 month using the app