Reviews (170)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through social proof tools like real-time sales pop-ups and customizable notifications. They appreciate its easy installation and user-friendly interface, which effectively displays recent buyer activities and promotes popular products. The app is noted for its efficiency, enhancing store performance without slowing down the website. Merchants also praise the responsive customer support team and the app's flexibility, allowing for detailed customization to match the store's theme and style, thereby improving the shopping experience and customer engagement.

Edited February 3, 2021

IMPORTANT : the Fomo price plan (https://fomo.com/pricing) is not in line with what you see on this page. I received several additional charges ($ 10 each time) because I exceeded the notification limit (??). Rather than blocking you and suggesting you to choose a different plan, they charge you... And that famous $10 fee isn't mentioned anywhere on the pricing page or the terms and conditions, so you don't understand why/when/how... A very bad surprise because the bill goes up very (very) quickly... This business model is not fair.

CV Market
France
About 1 year using the app
Fomo replied August 26, 2021

Hi CV Market,

You signed up for our volume-based billing plan, which was stated in the signup terms. We have since removed this flex pricing plan.

All users who install after March 2021 only have access to plan tiers and not our flexible plan. Once you exceed the impressions included in your plan, Fomo will halt on your site and you will need to manually upgrade in order to continue showing Fomo notifications.

Thanks and email us at hello@fomo.com if you have any questions.

Edited May 8, 2017

Good app but advertise for $19 and asked for $50 to get pro features.

-1 star down
Expensive and bugs with no images for the products.

Azfitnessequipment
United Kingdom
10 months using the app
January 16, 2014

Great App. Just what's needed to show the activity customers are looking for in a shop if other people are buying means that is a trusted store
Well done guys amazing app
Thumbs up...:)

Paul Lorenzo Store
United Kingdom
10 days using the app
Edited January 17, 2018

This was a great tool until the price increase. There are apps available to accomplish the same without over charging. Price this accordingly and I'd be happy to reinstall. For now I'll be switching.

Scrubs Bubbles
Canada
7 months using the app
June 26, 2023

I usually don't leave reviews however I find an issue with how they change billing and charge you base on impressions then their system misreads visitors and charges you for visitors who don't come to the store. I upgraded a few days ago and then yesterday I receive a notification stating am 90% at my limit of 29,000. I didn't have that many visitors at my store because I wasn't running any ads at the time. The first time questioned it was mention of a glitch in their system but it was too late because I have updated it. I want to k=not be charged the fact I have proof their system is still glitchy and their system doesn't accurately calculate the traffic. I use to love this app until they made updates that turn this app into crap. I give it three stars and I'm being nice base on history before being kicked out for a month without being able to get back in after reaching out and a glitchy system

Electron Colloidal
United States
6 months using the app
Fomo replied June 27, 2023

Hey there! Thanks for sharing your honest feedback! We're sorry to see you go, but just wanted to clarify a couple of things. The monthly limit of our plans is based on total impressions, with each notification shown counting as an impression. So, even if you didn't have 25k unique visitors, the ones you did have were shown multiple notifications while on your site. We do offer a number of options to prevent exceeding this limit. As far as the glitch, it looks like you were offered a credit to accommodate that. We do appreciate you sharing your concerns, and will absolutely take them into consideration for future product updates. Take care!

August 2, 2015

Work great, functions as promised, support was awesome, Scott immediately respon our issue.

Liburan Keren
Indonesia
5 months using the app
June 27, 2014

Super awesome! Would be great to extend more information into product variants etc. (or maybe that exists) Either way, great work guys!

Vape Overload
United States
6 days using the app
January 17, 2014

Brilliant app!! Really easy to install. Just works. Would highly recommend!

MYQTY.com
Singapore
6 days using the app
December 26, 2016

Judge.me reviews do not work with Pro version, took a star off for this. Curious to see how conversions are really affected by this app, so trying pro version with conversion tracking. Will update my review after a week.

Popovleather
Canada
4 months using the app
March 24, 2014

Greate app, it's quick and a great idea

Filthy Gorgeous Media
United States
6 days using the app