Reviews (384)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated and streamlined invoicing process, suitable for global e-commerce with its multi-currency support and customizable templates. It's particularly beneficial for small businesses, offering a free plan with up to 300 invoices per month and options for personalization like removing branding. The app is noted for its fast and reliable performance. Customer support is frequently praised, with staff members like Phoebe and Tessa receiving commendations for their responsive and helpful service, enhancing the user experience and merchant satisfaction.

July 15, 2023

This app allows me to quickly make changes to the layout, add my brand logo, and tweak the content of my invoices, all within a few simple steps. I am now able to create professional-looking invoices that perfectly represent my store and leave a lasting impression on my customers. Thank you for creating this amazing software.

Aux Angels
Netherlands
12 days using the app
Fordeer Commerce replied July 25, 2023

Dear Aux Angels,

Thank you so much for leaving us such a beautiful words. It's nice to hear that you had a positive experience with the app.

We are delighted to hear that you found the app simple to use all within a few simple steps, and that you appreciated our efforts.

Your opinion is very important to us since we aim to provide the best possible experience for all of our customers. We'll be sure to pass on your kind comments to our team.

Thank you for your time and consideration. I wish you the best

Best regards,
Fordeer's warm wishes

August 12, 2023

The invoice generator app is working great so far and the customer service is amazing! 
Thank you so much!

Big & Lovely
Canada
11 days using the app
Fordeer Commerce replied August 30, 2023

Dear Big & Lovely,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
Fordeer Team

August 19, 2023

I needed their help to fine-tuned some presentation on the invoice that the customers are receiving.
Strongly recommend the app, as it enables our customers to receive automatically an invoice, and has many features with free plan.

Blackstar Coffee
United States
11 days using the app
Fordeer Commerce replied August 30, 2023

Dear Blackstar Coffee,

Thank you so much for your kind words and compliments. We greatly appreciate your positive feedback and are thrilled to hear that our team members have provided you with exceptional service. Your satisfaction is our utmost priority, and it is truly rewarding to know that we have met your expectations.

At Fordeer, we take great pride in our dedicated and hardworking team, who consistently strive to deliver the best experience to our valued customers. Your feedback serves as a motivation for us to continue improving and exceeding your expectations.

We are committed to providing you with even better service in the future. Our team will continue to work diligently to ensure that your needs are met and that every interaction with us is met with the utmost professionalism and care. We value your trust in us and will go the extra mile to make your experience with Fordeer outstanding.

Once again, thank you for taking the time to share your positive feedback. We appreciate your support and look forward to serving you again in the future.

Warmest regards,
*Fordeer team*

September 28, 2023

Top Support, Helps where he can and know´s his stuff.

ShinyGems
Austria
10 days using the app
September 28, 2023

The support is excellent. They respond to invoice issues within minutes. Would highly recommend these folks!

Kartflo
India
10 days using the app
July 21, 2023

Customer service is very helpful! They solved all our doubts and took care of the customisations requested by having the Premium plan. They solve everything very fast and they're very kind. Thanks specially to Summer who is the person who attended all our requests. We are very happy that we chose the Fordeer app for our invoices.

Redcast Heritage Co.
Spain
9 days using the app
Fordeer Commerce replied July 25, 2023

Hello my dear Redcast Heritage Co.,

It's great to hear that you are satisfied with our application and our customer service.

It's also wonderful to hear that Summer had brought to you an effective support. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to Summer and our members.

Thank you for taking time and choosing us. I wish you all the best with your business!

Many thanks once more for your kindness <3

Warmly,
- Fordeer Team

September 16, 2023

As my business is small, I was looking for a customizable product with a free plan. Then I found Fordeer. This app is simple to use and best of all, you can try it for free!

ShopNsocks
United States
9 days using the app
June 14, 2023

Very good invoice and packing slips application, fully customizable, complete and simple. It's a perfect application for both small and large stores.
Customer service is fast and competent.

E&S Rasage
France
9 days using the app
Fordeer Commerce replied June 14, 2023

Dear E&S Rasage,

Thank you so much for taking the time to leave such a kind review of our application and customer service. We are thrilled to hear that you had a positive experience with us and that our efforts have met your expectations and requirements.

Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We will make sure to share your comments with our team and let them know that their hard work is appreciated.

Once again, many thanks for your support and for choosing us.

Best regards,
From Fordeer with love <3

September 4, 2023

After some initial difficulties in seeking support, I was able to get the necessary support to help solve my issue. The team was friendly and attentive, so I'm certain that the lack of communication at first was in error, and not a lack of attention by the team at PDF Invoice Generator. I would very much recommend their app.

Gaia Ayurveda
Spain
8 days using the app
November 7, 2023

We are pleased with the customizable forms for our order fulfillment. The customer service is exceptional - quick, friendly, and able to provide solutions.

CarElegancee
Switzerland
8 days using the app