Reviews (384)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated and streamlined invoicing process, suitable for global e-commerce with its multi-currency support and customizable templates. It's particularly beneficial for small businesses, offering a free plan with up to 300 invoices per month and options for personalization like removing branding. The app is noted for its fast and reliable performance. Customer support is frequently praised, with staff members like Phoebe and Tessa receiving commendations for their responsive and helpful service, enhancing the user experience and merchant satisfaction.

October 11, 2023

I have tried one of Fordeer's apps and found it to be excellent. Upon further investigation, I discovered that this invoice app is also essential for my store. Now I am using two apps from Fordeer simultaneously, and I must say their support service is impeccable.

Mijn winkel
Netherlands
6 days using the app
September 15, 2023

I like the app! I was able to add our company logo, a section for ours, and our customers' VAT numbers. I managed to create a beautiful invoice in about five minutes even though I am terrible at this. Thank you! to post a review for our app this like that

Campussophisticate
United States
6 days using the app
September 19, 2023

Great app. The support team was a great help. I would also recommend the Fordeer: PDF Invoice Generator. The team helped me make the custom changes that I needed. Thanks, guys.

Shame Movement
Australia
5 days using the app
September 13, 2023

Great experience, its customer service is amazing. They always help if I have any issue. My issue was responded to quickly and fixed quickly. Thank you!

CJ Mart
Pakistan
5 days using the app
August 25, 2023

We have been testing this app for a while and its customer support was good. Phoebe was my support agent. She was really patient to understand customer needs and proposed a solution for it. I plan to use the app for a long term.

BedMode
United Kingdom
5 days using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear BedMode,

It is great to hear that you are satisfied with our application and our customer service.

It is also wonderful to know that Phoebe had brought to you effective support. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We’ll be sure to pass along your kind words to Phoebe and our members.

Thank you for taking the time and choosing us. I wish you all the best with your business!

Many thanks once more for your kindness <3

Warmly,

/Fordeer Team/

September 28, 2023

We were looking for a good invoice app for our website and this is definitely the best! Special mention for the customer service which is very good! Phoebe helped us to improve our invoice! Many thanks.

Emeraldbyiu
Pakistan
5 days using the app
August 17, 2023

This app really makes our workflow easier. We use the app to automatically send invoices to our business customers for their accountings. Another great thing is that customer support is always there 24/7 for us to get help despite the time difference. Highly recommended!

AUTORY
India
4 days using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear,

Your compliments mean a lot to us! We are honoured that our team members were able to give you a great experience and surpass your expectations. Customer satisfaction is our main goal, and we think that every encounter with our consumers is an opportunity to create a long-term connection.

We are devoted to providing you with outstanding service every time you pick us, and we hope to serve you again soon. Thank you for your faith and dedication.

All the best,
*Fordeer Team*

July 30, 2023

Great app and even great customer support! Highly recommended! Summer was very prompt to respond to our questions and went above and beyond to resolve our issue.

Librería Matrix
Spain
4 days using the app
Fordeer Commerce replied August 7, 2023

Hello my dear Librería Matrix,

It is great to hear that you are satisfied with our application and our customer service.

It is also wonderful to know that Summer had brought to you effective support. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We’ll be sure to pass along your kind words to Summer and our members.

Thank you for taking the time and choosing us. I wish you all the best with your business!

Many thanks once more for your kindness <3

Warmly,
- Fordeer Team -

August 7, 2023

We are in the process of improving the store, and looking for an app for invoices as we need it for tax. Since most apps don't support many features, we ended up with this app. It has all the features we need. Needed help which was solved in chat within few minutes. Thank you for making my life a lot easier.

The Fuel Guys
United Kingdom
3 days using the app
Fordeer Commerce replied August 8, 2023

Dear The Fuel Guys,

We are absolutely delighted to receive your kind words and compliments. Thank you for taking the time to share your positive feedback with us. Your satisfaction is of utmost importance to us, and we are thrilled to hear that our team members have provided you with exceptional service.

At Fordeer, we believe in continuously striving for excellence and your feedback serves as a constant reminder that we are on the right track. We are truly grateful for your trust and support, and we promise to go above and beyond to consistently deliver outstanding service.

Your compliments are a testament to the hard work and dedication of our team members. They take great pride in their roles and are committed to ensuring that every customer receives the highest level of service. We will make sure to share your kind words with our entire team, as it will undoubtedly motivate them to keep up the good work.

We want you to know that we are always looking for ways to improve and provide an even better experience for our valued customers like yourself. Your feedback inspires us to continually refine our processes and raise the bar for customer satisfaction.

Once again, we extend our heartfelt thanks for your positive feedback and for choosing Fordeer Invoice. We are truly honored to have you as our customer, and we look forward to serving you with even greater dedication and excellence in the future.

Warmest regards,
/ Fordeer Team /

August 24, 2023

We have been using this app for some time to generate all our invoices. Here is some of my thoughts regarding to this app:
Firstly, the templates are clean-looking. Secondly, the app is with the smooth integration into Shopify.
100% recommended! 
Many thanks!

ktclubs.com
United States
3 days using the app
Fordeer Commerce replied August 30, 2023

Dear,

Thank you so much for your kind words and compliments. We greatly appreciate your positive feedback and are thrilled to hear that our team members have provided you with exceptional service. Your satisfaction is our utmost priority, and it is truly rewarding to know that we have met your expectations.

At Fordeer, we take great pride in our dedicated and hardworking team, who consistently strive to deliver the best experience to our valued customers. Your feedback serves as a motivation for us to continue improving and exceeding your expectations.

We are committed to providing you with even better service in the future. Our team will continue to work diligently to ensure that your needs are met and that every interaction with us is met with the utmost professionalism and care. We value your trust in us and will go the extra mile to make your experience with Fordeer outstanding.

Once again, thank you for taking the time to share your positive feedback. We appreciate your support and look forward to serving you again in the future.

Warmest regards,
*Fordeer team*