Reviews (382)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated and streamlined invoicing process, suitable for global e-commerce with its multi-currency support and customizable templates. It's particularly beneficial for small businesses, offering a free plan with up to 300 invoices per month and options for personalization like removing branding. The app is noted for its fast and reliable performance. Customer support is frequently praised, with staff members like Phoebe and Tessa receiving commendations for their responsive and helpful service, enhancing the user experience and merchant satisfaction.

August 1, 2023

Quite easy to configure PDF invoices. But more than that, they have a fantastic support team that helped me out setting up multi-lingual invoices and adding additional VAT info (which wasn't as straightforward as hoped, but they did helped me a lot to implement it the way I wanted to). Fantastic team.

DuJesus
United States
About 4 hours using the app
Fordeer Commerce replied August 7, 2023

Dear DuJesus,

We are absolutely delighted to receive your kind words and comments. Thank you for taking the time to share your positive feedback with us. Your satisfaction is of utmost importance to us, and we are thrilled to hear that our team members have provided you with exceptional service.

At Fordeer, we believe in continuously striving for excellence and your feedback serves as a constant reminder that we are on the right track. We are truly grateful for your trust and support, and we promise to go above and beyond to consistently deliver outstanding service.

Your compliments are a testament to the hard work and dedication of our team members. They take great pride in their roles and are committed to ensuring that every customer receives the highest level of service. We will make sure to share your kind words with our entire team, as it will undoubtedly motivate them to keep up the good work.

We want you to know that we are always looking for ways to improve and provide an even better experience for our valued customers like yourself. Your feedback inspires us to continually refine our processes and raise the bar for customer satisfaction.

Once again, we extend our heartfelt thanks for your positive feedback and for choosing Fordeer Invoice. We are truly honored to have you as our customer, and we look forward to serving you with even greater dedication and excellence in the future.

Warmest regards,
_Fordeer Team_

June 16, 2023

This app does not slow down the loading speed of my store and is very easy to use. And.. Summer was able to help me get exactly what I needed in order to use perfectly utilize the app features. I'm very glad for her efforts. Thank you so much for all the help. All the best

Ella + Ollie
Canada
About 3 hours using the app
Fordeer Commerce replied June 16, 2023

Dear Ella + Ollie,

It's great to hear that you had a positive experience with the app and that it didn't affect the loading speed of your store.

It's also wonderful to hear that Summer was able to provide you with the assistance you needed to effectively use the app's features. We are pretty glad to hear that you found the app easy to use and that you appreciate our efforts.
Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to Summer and our members.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

June 23, 2023

I found it while I was looking for an invoice that was as simple as possible for customers. We have received more information through friendly consultation, and hope your company will prosper further in the future.

Ameri Surgical Instruments Inc.
United States
About 3 hours using the app
Fordeer Commerce replied July 12, 2023

Dear Ameri Surgical Instruments Inc.,

We would like to express our deep sincere for your kind words. We are pretty glad to hear that you found the app simple to use and that you appreciate our efforts. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

June 20, 2023

This app is amazing... Highly recommended... While installing it, I thought it was a simple app, but after installation, I was very happy to see it working because it has many useful features and helps me print multiple invoices easily. Thanks to Fordeer for doing their best for us and making our work easier. And thank you Summer, you're the best!

Smith Artist Productions
United States
About 2 hours using the app
Fordeer Commerce replied July 12, 2023

Dear Smith Artist Productions.

It's nice to hear you had a positive experience with the app and that it did not make you disappointed.

It's also great to hear that Summer was able to provide you with the assistance you required to use the app's capabilities efficiently. We are delighted to hear that you found the app simple to use and that you value our efforts. We'll make sure to send along your kind thoughts to Summer and the rest of our team.

Thank you for taking the time to consider us. I wish you the best with your business!

Best wishes,
With love, Fordeer

Edited August 15, 2023

A few months ago, I had chosen an app to help make invoice management easier, but I did not choose this app at that time. However, now.. my previous app does not meet my requirements and its price is too high. In contrast, this app's free version has almost the necessary features and their customer support service is excellent. Will be using it in the long term. Thanks :)

Copycat Fragrances
United Kingdom
About 2 hours using the app
Fordeer Commerce replied August 30, 2023

Dear,

We are absolutely delighted to receive your kind words and compliments. Thank you for taking the time to share your positive feedback with us. Your satisfaction is of utmost importance to us, and we are thrilled to hear that our team members have provided you with exceptional service.

At Fordeer, we believe in continuously striving for excellence, and your feedback serves as a constant reminder that we are on the right track. We are truly grateful for your trust and support, and we promise to go above and beyond to deliver outstanding service consistently.

Your compliments are a testament to the hard work and dedication of our team members. They take great pride in their roles and are committed to ensuring that every customer receives the highest level of service. We will make sure to share your kind words with our entire team, as it will undoubtedly motivate them to keep up the good work.

We want you to know that we are always looking for ways to improve and provide an even better experience for our valued customers like yourself. Your feedback inspires us to continually refine our processes and raise the bar for customer satisfaction.

Once again, we extend our heartfelt thanks for your positive feedback and for choosing Fordeer Invoice. We are truly honoured to have you as our customer, and we look forward to serving you with even greater dedication and excellence in the future.

Warmest regards,
Fordeer Team

September 20, 2023

The support team (Phoebe) was amazing, really helpful, and friendly. I would recommend this app to anyone!

Universal Sounds
United Kingdom
About 2 hours using the app
Edited August 16, 2023

Used the app, was pretty average.
Someone who worked in my website wrote a Full 5 Star review about this app, i removed it and gave my honest opinion!

Quiet Panther
Italy
2 days using the app
Fordeer Commerce replied August 30, 2023

Dear Quiet Panther,

Thank you for sharing your feedback about our app. We appreciate your honesty and value your opinion. We would like to take a moment to address the misunderstanding you mentioned.

Our app is designed to serve store owners like yourself, providing all of you with a range of features and functionality to enhance your online invoicing and payment process. It seems there might have been a miscommunication or lack of information between you and your friends who also worked on your website.

We apologize if this was not made clear to you initially. We understand that different users have different expectations, and we strive to improve our communication to avoid such misunderstandings in the future.

If you have any specific concerns or suggestions on how we can improve our app, we would love to hear them. Your feedback is valuable to us as we continuously work to enhance our services and meet the needs of our users.

Thank you for taking the time to share your honest opinion. We hope you'll give our app another chance and explore the full potential of our advanced features for your Shopify store.

Best regards,
- Fordeer Team -

July 26, 2023

it's quite easy to use, and chat support is great.
I would recommend it, especially if you have a small business that is just starting.

Art by Lui
Germany
About 2 hours using the app
Fordeer Commerce replied July 29, 2023

Dear Art by Lui,

We are humbled by your kind words and appreciate your recognition of our team members' efforts. Your feedback inspires us to continue providing outstanding service and ensuring that every customer has a positive experience. We value your business and look forward to serving you again soon.

All the best,
- Fordeer Team with love -

July 14, 2023

It's a nice application, I like it very much, thank you to everyone who made it. I use the free one and I am very satisfied.

Ponchico
Serbia
About 1 hour using the app
Fordeer Commerce replied July 25, 2023

Dear,
It's great to hear that you are satisfied with our application.

It's also wonderful to hear that you like our application so much. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to our members.

Thank you for taking time and choosing us. I wish you all the best with your business!

Many thanks once more <3
- Fordeer Team

August 3, 2023

great product, fast and helpful customer service. WOoooooooooooooooooooooooooooooooooooooooooooo!!!!!

Chumba Discs
United States
38 minutes using the app
Fordeer Commerce replied August 7, 2023

Dear Chumba Discs,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
_Fordeer Team_