Reviews (382)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional, customizable invoice generation that supports global business with multi-currency capabilities. It's noted for its user-friendly interface and seamless Shopify integration, which helps streamline the invoicing process, especially beneficial for small businesses with up to 300 free invoices per month. The performance is reliable, and the customer support is exceptional, with 24/7 availability and specific commendations for staff members like Phoebe and Tessa. Merchants recommend it for enhancing business operations and customer satisfaction.

August 15, 2023

It was a great experience for me with this app they have solved my problem for creating manual invoice for every product. I will definitely recommend shopify owners to use this app

Global group
United States
34 minutes using the app
Fordeer Commerce replied August 30, 2023

Dear Global group,

We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
Fordeer Team

August 17, 2023

This app is easy to install and use, inexpensive, and its a problem solver! Nice product!

Reap and Glow
United States
34 minutes using the app
Fordeer Commerce replied August 30, 2023

Dear
We are touched by your kind words and appreciate your acknowledgement of our team members’ efforts. Our team believes that all of our valued customers are the core of our business and that we must provide them with the best service possible.

Your feedback motivated us to keep striving for excellence and putting our customers first. We appreciate your business and the chance to serve you. We want to provide you with many more enjoyable experiences in the future.

Thank you from the bottom of my heart.
Fordeer Team

June 21, 2023

I've tried so many apps and supports, but the support here is one of the best. very quick and very caring to the customer. Thank you Summer for your enthusiasm!

My Store
Hong Kong SAR
27 minutes using the app
Fordeer Commerce replied June 26, 2023

It's great to hear that you had a positive experience with the app and the customer service.

It's also wonderful to hear that Summer had brought to you a quick and caring support. We are pretty glad to hear that you found the app easy to use and that you appreciate our efforts. Your feedback means a lot to us, as we strive to provide the best possible experience for all of our customers. We'll be sure to pass along your kind words to Summer and our members.

Thank you for taking time and choosing us. I wish you all the best with your business!

Best regards,
From Fordeer with love <3

October 1, 2023

This is the best app I have ever user.

LIT
Pakistan
19 minutes using the app
August 11, 2023

At first, the FAQs section can definitely address basic issues. However, we need deeper help from Customer Service when experiencing some minor issues with the app. The support staff is being incredibly quick and helpful. So far we are very happy with the app.

Casegear
India
14 minutes using the app
Fordeer Commerce replied August 30, 2023

Hello, my dear,

Your compliments mean a lot to us! We are honoured that our team members were able to give you a great experience and surpass your expectations. Customer satisfaction is our main goal, and we think that every encounter with our consumers is an opportunity to create a long-term connection.

We are devoted to providing you with outstanding service every time you pick us, and we hope to serve you again soon. Thank you for your faith and dedication.

All the best,
/Fordeer Team/

October 17, 2023

Their support team has been exceptional, unlike any other app I have ever tried! The team has been incredibly helpful in helping us make changes to the templates to fit our needs. This app has helped us automate the creation of invoices and order confirmations, saving our team a lot of time. I couldn't recommend them enough!

ibuymuslim
United States
7 minutes using the app
October 13, 2023

Super easy to work with and instantly makes all your documents much more professional. The support team always replies super quick and is very helpful in finding a good solution.

Shahzad Siddiqui Photography
Australia
3 minutes using the app
June 27, 2023

I was looking for an app to email invoices to customers. This app, like many others, adds the following menu entries to the "More actions" pull down:

Print Invoice
Download packing slip (redundant, already provided by Shopify)
Download Invoice (redundant with Print)
Print packing slip (twice redundant)

Email invoice to customer is missing.

Sequent Microsystems
United States
6 minutes using the app
Fordeer Commerce replied June 27, 2023

Dear Sequent Microsystems,

Thank you for taking the time to leave your honest review about our application - Fordeer: Invoice Order Printer here. Our users' satisfaction is our utmost priority, and so seeing you dissatisfied with us makes us very concerned.

Kindly take note that we actually have Email Automation as an advanced feature, and by using it, you can send emails with attached PDF invoices to your customers automatically and easily. Since this is an advanced feature, it is only available in the Professional and Premium plans. Please make sure that you have upgraded the subscription plan before you try this advanced feature, sir/ma'am.

Regarding your review you left on the Shopify App Store, it seems not to be true and correct for our application and our service. Then, it brings a bad impact on all of our efforts and our services. Moreover, as far as we've known, you did not contact our support team via live chat or any kind of contact to get assistance about things that it had not been known clearly.

Thus, we are trying to reach out to you, so please keep an eye on your email notifications and have an opportunity to discuss your requirements further. Our mission is always do our best to find the perfect solution for all our clients, and so please accept our assistance. Feel free to contact us whenever you want ^^

We are looking forward to hearing from you soon!

All the best,

Fordeer Team

October 29, 2024

CabCam
United Kingdom
About 1 year using the app
June 27, 2024

Gary Riggs
United States
13 days using the app