Hulk Form Builder , 1,253 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility in creating customizable forms, highlighting its user-friendly drag-and-drop interface. It's particularly useful for registration and custom form creation, with features like conditional logic and dynamic field values. Many commend the responsive and effective customer support.

August 30, 2022

I needed help installing my custom form and the support team responded back at all hours of the day + night and fixed it for me. 10/10 - thank you!!!

The Doormat Company
United States
About 9 hours using the app
HulkApps.com replied September 1, 2022

Hi,

We are glad our team was so helpful to you! Thank you for your kind words, we appreciate them!

Best regards from the team :)

February 20, 2023

Hands down the best form app to connect to Shopify. Great support and the free version goes a long way.

Custom Illumination
United States
About 8 hours using the app
HulkApps.com replied March 21, 2023

Thank you for taking the time to review our Hulk Form Builder app! We are glad to hear that you appreciate the support we provide and that the free version is meeting your needs. We are committed to making sure our app serves as the best form-creation and Shopify-integration tool available on the market!

October 21, 2022

the app is very good and all in one what you need in form. The support is very fast and good. I had currency problem and they solved in few hours

AL MANAIYA OASIS FESTIVAL
United Arab Emirates
About 7 hours using the app
HulkApps.com replied October 25, 2022

Hi there,

Thank you so much for sharing the great experience you had with our app so far and our customer experience team. We are truly happy to meet your expectations!

Have a great day ahead :)

Edited August 10, 2022

So far so good, create support! Khushbu was very knowledgeable about the product and helped me throughout the installation process. Now that I have installed the product I'm a little weary. There are certain features in the app that make it not easy for users to use. I have downgraded my review from 5-3 stars. UPDATE: I'm experiencing issues with the dashboard. The dashboard is not user-friendly - it cannot be filtered. Every time one clicks to see an image they are required to re-search for the item they are looking for. Total mess. Would be happy to speak to a developer and let them know my issues - and update my review but for now it's a downgrade.

TheRevivalStylist
United States
9 days using the app
HulkApps.com replied August 2, 2022

Thank you for your valuable feedback, our manager has contacted you to possibly amend the issues you are having.

Edited March 28, 2023

I recently started using Hulk Form Builder for my business and I'm extremely impressed with the app's features and functionality. And the customer support team at Hulk Form Builder has been outstanding. They're always quick to respond to any questions or issues I have. Overall, I highly recommend Hulk Form Builder to anyone looking for a powerful and user-friendly form building app. It's been a game-changer for my business!"

NAKTO BIKES
United States
About 7 hours using the app
HulkApps.com replied March 31, 2023

We are so glad to hear that you have had such a positive experience with the app and our customer support team. We truly appreciate your kind words and are glad that Hulk Form Builder has been a game-changer for your business! We will continue to strive to provide a powerful and user-friendly form-building app that can help our customers achieve great success. Thank you again for taking the time to share your experience with us.

January 18, 2022

I am using it, but I would like to know if I can export the info that the customers have filled on one sheet.

Imoum
China
7 days using the app
HulkApps.com replied March 29, 2022

Hi there! Thank you for taking the time to write us your valuable feedback.
You can export all of the submitted responses from the dashboard.
Just go to Submitted responses and in the top right corner click Export.

October 21, 2021

I used this app to add a custom form for my customers to request customized items. It took me a few days but the help from the support team was great. Each rep was able to help me no matter how long it took. I really appreciate that

Raising Royalty Apparel
United States
6 days using the app
HulkApps.com replied October 22, 2021

Hi there! Thanks for your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again!

November 29, 2021

I've been using Form Builder with File Upload for quite some time and have installed it on a new site. Their support is very responsive and helpful. The app is great.

Phoenix Rope & Cordage
United States
About 6 hours using the app
HulkApps.com replied July 25, 2022

Hi team,

We appreciate the time and effort you have invested into leaving us such a nice review. Thank you!

Let us know should you need anything at all, please.

Cheers :)

February 7, 2023

nice support team, if i need to customize a form for my shop, this may be my first choice and i will introduce to other people

DPhome
China
About 6 hours using the app
HulkApps.com replied March 21, 2023

Thank you so much for leaving us such an amazing review! We're honored that you selected us as your first choice, and we're so pleased that you'll be recommending us to others. Our support team works hard to give our customers the best possible experience, so we're delighted to hear that you appreciate their efforts. Thanks again for taking the time to leave a review - we really appreciate it!

Edited February 10, 2023

Update 2/10/23:

I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available.

The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form.

The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live.

For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand.

With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge.

That said I'm bumping the rating three stars up to four and I would recommend this app!

Original Review:
I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars:

1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails.

2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section.

3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus.

4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find.

The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this.

The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.

Hipsterkid
United States
6 days using the app
HulkApps.com replied March 21, 2023

Thank you for the thorough review of our App. We apologize that the features you needed were initially not available and we thank you for your feedback as it has allowed us to make improvements to ensure that all our users have access to what they need. We are sorry that you had a negative experience and had to spend a day setting everything up only to find a glitch, however, we are glad that our quick response and effort to fix the issue have been recognized so that you have been able to continue using our app. We are continually working to improve our app and are now focusing on allowing users to customize the fonts on the header to match the rest of the forms. We thank you for recognizing us for responding and fixing the issues and recommending our app. Thank you!