Reviews (1,537)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this form builder for its versatility and ease of use, allowing for the creation of both simple and complex forms with features like conditional logic and file uploads. The robust free version meets many merchants' needs effectively. Key highlights include seamless integration, easy customization for brand alignment, and reliable performance. Customer support is also commended for its responsiveness and helpfulness, often going beyond expectations by adding custom features and providing detailed guidance.

October 6, 2023

muy buena app y muy buena atención por parte del soporte

M de Mesa
Spain
42 minutes using the app
HulkApps.com replied October 24, 2023

Muchas gracias por tu opinión de 5 estrellas. Nos alegra que hayas disfrutado usando nuestra aplicación Hulk Form Builder y que hayas tenido una experiencia positiva con nuestro equipo de soporte. Tu apoyo significa mucho para nosotros en HulkApps. Si tienes alguna otra pregunta o necesitas más ayuda en el futuro, no dudes en ponerte en contacto con nosotros. En HulkApps, siempre estamos aquí para asistirte.

Saludos,
El equipo de HulkApps

March 31, 2023

I'm in love with this app, it's free and it's so good! Customer service is TOP too, Sarò helped me so much

SPA GROUP srl
Italy
36 minutes using the app
HulkApps.com replied March 31, 2023

Thank you so much for your amazing review! We are so glad to hear that our Form Builder App was helpful for you and that you have had such a great experience with our Customer Experience team! We are thrilled that you love our app and we are very appreciative of your wonderful words. Thank you again for your review, it really means a lot to us!

May 7, 2018

Exactly what I needed. Very user friendly. I need an form that could collect receipts. Forms online with this functionality charge because they know it's high in demand. I am glad HulkApps made this feature free. The app itself tends to freeze for a few seconds and I'm not sure what's causing it. However, there is no issue with the app or how it works while live on the website. I am very please with the functionality and user friendliness of this app.

Innovo Groups Usa
United States
36 minutes using the app
HulkApps.com replied March 8, 2019

We are glad you gave us a shot. We agree that we need to improve our app constantly to help you. We promise to get better with time. :)

March 8, 2023

Haris was super helpful! He led me through creating a new "Contact Us" page form and it really saved me alot of time and worry.

Reliant Cellular
United States
36 minutes using the app
HulkApps.com replied March 21, 2023

Thank you so much for your kind words and great review! We appreciate the feedback and are really pleased to hear that Haris was able to provide such great support. Our mission is to make sure our App helps you save time and worry, and we are thrilled to hear it succeeded!

September 28, 2023

Incredible support and really user friendly!

Plainview Lighting
United States
34 minutes using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear you found our support team helpful and the Hulk Form Builder user-friendly! Your kind words really motivate us to continue delivering the best service. We appreciate you taking the time to leave us a 5-star rating. Your feedback is what helps us keep improving. Thanks again and don't hesitate to reach out if you need anything else.

Best wishes,
The HulkApps Team

June 8, 2023

Honestly a very quick and easy app to use and if you're ever stuck the help chat is fairly quick to respond too. Even with the free version you can still customize the look of your form to make it match and go with any branding you have. Definitely recommended for small businesses!

FLAT Clothing
Canada
32 minutes using the app
HulkApps.com replied December 4, 2023

We appreciate your enthusiastic review! We're thrilled to hear that you found Hulk Form Builder user-friendly and quick! Your experience with our customer support and the customization aspect of our app, even in the free version, are precisely what we aim for. We're glad that we could match up to your business needs.

Your recommendation means a lot to us. Thank you for spreading the word about our app.

Keep using HulkApps and don't hesitate to reach out if you ever need any assistance. Your feedback is important to us.

Best wishes,
The HulkApps Team

September 20, 2023

Great app and great customer service!

Parkway Process Solutions
Australia
30 minutes using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you're finding our Hulk Form Builder app great, and that you had such a positive experience with our customer service! We work hard to deliver the best experience possible for our customers, and we're glad it shows. Your feedback is greatly appreciated. Thanks for your 5-star review.

Best,
The HulkApps Team

July 9, 2022

Customer service was incredibly friendly and solved my issue quickly. Definitely take note of the free vs. paid plan differences, but overall this is a great option for basic forms!

Pen to Parchment
United States
29 minutes using the app
HulkApps.com replied July 10, 2022

Hi,

Thank you for recognizing our friendly customer experience-oriented staff :)

We are truly happy you were satisfied with our service and we appreciate your great thoughts about our app. Thank you!

July 30, 2022

Got stuck with the app, user error. Went on chat, Kenan answered promptly and gave me one of the fasted solutions I've ever experience using chat support, and I have to get in touch with Facebook support for ads management (and they are terrible!) And all this on a Saturday night in the UK, thank you Kenan.

Little Fish Books
United Kingdom
28 minutes using the app
HulkApps.com replied July 30, 2022

Hi there,

We appreciate you taking a moment of your time to provide us with your feedback and helping us continue offering great service in the future. Kenan's thankful for your kind feedback and please feel free to get in touch again with us.

July 6, 2022

I just started using the app and so far, Customer Service (CS) is on point. I could not get my form to show on a page and used the Chat feature to reach someone in CS. Eldin responded in less than 2 minutes and was quickly able to help me resolve the issue. That said, my overall rating is 3 stars because some to the features that are offered only as PRO should be included as part of the free account (e.g. saving a form as a draft and payment integration). If I could separate the two, CS would receive 5 stars and the App 3.

Tanya's Tees & More
United States
About 13 hours using the app
HulkApps.com replied July 6, 2022

Hi there! We have contacted you regarding this in order to amend everything.
-Eldin