Hulk Form Builder , 1,272 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and versatility in creating customizable forms without coding. Features like conditional logic, dynamic field values, and device-responsive forms are highly valued. Many praise its excellent customer support and reliability, noting its seamless integration with Shopify. It's seen as good value for money, used for various tasks like client data collection and order automation, positively impacting business operations.

May 2, 2023

Although the features I need are in the most expensive plan which is out of my price range the customer support was amazing.

Within 10 minutes the issue was diagnosed along with a resolution.

Hats off to the engineer KHUSHBU JARIWALA, truly AMAZING!

J&K Custom Design, LLC
United States
About 9 hours using the app
HulkApps.com replied May 18, 2023

Thank you very much for your wonderful review! We are happy to hear that you had a positive experience with our customer support. It's great to know that KHUSHBU JARIWALA was able to diagnose the issue and provide a resolution within such a short amount of time, so a big thanks to her for really going above and beyond for the customer. We highly appreciate your kind words!

We are sorry to hear that the features you would like to have are out of your price range, but please keep an eye on our app because we now provide some additional plans which are low in cost.

Thank you for sharing your feedback!

April 16, 2020

App works fine however they are falsely promoting a free version. You can't save any forms in the free version even though it says "unlimited forms." Just be honest and let people know they have to pay to use the app. There's no sense in promoting a free version if it doesn't exist!

Lavley
United States
35 minutes using the app
HulkApps.com replied April 17, 2020

Hi there, thank you for sharing your thoughts, but I would like to clarify ourselves so we can make things right for you.

First of all, we do have a legit free version of the app, where merchants can save unlimited forms, unlimited submissions. Merchants who want to use more advanced features can upgrade their app but even without that, a form can be easily set up in a store. We've not advertised anything which we wouldn't be able to fulfill later. That will affect how we're perceived, and we want to be loved by our merchants for keeping our apps valuable, simple, and affordable (if not free).

Thank you for giving us an opportunity to explain ourselves. We hope you can reconsider the features you see on the free plan and reach out to us if you need any further clarification. Our team will definitely assist you ins setting up your form(s), Also, we offer free installation/setup for all our apps.

Let me know if I can help with anything else.
Our manager will be contacting you in regards to this issue.

Edited May 19, 2019

Free version is soooo limited it basically won't let you do anything.

Fitplatz
Canada
5 minutes using the app
HulkApps.com replied May 19, 2019

Hi there,

Sorry that you feel that way. We respectfully disagree with your review as it's not accurate and not fair. We offer Unlimited Forms and Fields under the free version. Yes, there are some paid versions but over 8000+ free customers use the form daily. If you have issues with our app from a functional or support perspective, feel free to share that but it's not fair to add a negative review because we want to charge for features we've built and make sure our business makes money. I would kindly request that you contact our support team and delete this review. If you have any issues with the form builder app, we are happy to help resolving any issues you are facing.

Thank you.