Hulk Form Builder

Hulk Form Builder

Reviews (1,704)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and extensive customization options, making it easy to integrate with Shopify stores. Its free version offers comprehensive features, and the customer support is consistently praised for being responsive and helpful. The app allows for the creation of sophisticated forms with conditional logic, enhancing business operations and reliability. Merchants value its versatility and significant contribution to business growth and efficiency.

August 2, 2023

This is a great form builder. I like the dependencies and features that they offer. This form embeds well on our website and doesn't cause any issues with google/SEO. That being said, there is one thing that I would really like to be made possible, hopefully ASAP. The email notifications for the form submissions come in a HUGE chain that seems to reset maybe twice a day (if that). Since we use Hulk for our contact form, there's anywhere from 3 to 40 forms in a single email chain. All different customers with different needs. This makes it very difficult to organize, forward and respond to inquiries - and VERY easy to miss contact forms.

We do use one other form service for our website, Monday.com. Many of our forms are hosted on Monday.com, but there are issues with Monday.com forms messing with google/SEO so we use Hulk for any forms that NEED to be embedded on our website.

Birch Boys, Inc.
United States
Over 1 year using the app
HulkApps.com replied December 4, 2023

Hello, thank you for leaving us a 4-star rating and sharing your experience with using Hulk Form Builder. We're glad to hear that the form's dependencies and features meet your needs, and it's working well with your website without causing any SEO issues.

We understand your concern about managing the email notifications for form submissions, and we apologize for the inconvenience this may be causing your team. Feedback like yours helps us make our product more efficient and user-friendly.

Our technical team is keen to resolve this for you. Although we can't share direct contact details here, rest assured they will be reaching out to you soon to discuss possible solutions. We're continually working to improve our service and your experience – your feedback is central to that process.

Thank you again, and we look forward to improving your experience with Hulk Form Builder.

Best,
The HulkApps Team

Edited June 17, 2022

Customer service is helpful. Had a question, and received a response right away. Overall useful app.

DOBBS
United States
About 1 year using the app
HulkApps.com replied June 17, 2022

We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

June 24, 2022

Using the app to register participants for a course. Great online support from Deepa to help me do what I needed.

FLL Ireland
Ireland
About 1 year using the app
HulkApps.com replied July 25, 2022

Hi,

Thank you for appreciating our app and our devoted customer experience agent, Deepa :)

Kind regards!

January 30, 2022

The app is very useful, and I found customer support to be very polite, knowledgeable with quick turnaround. There is definitely room for improvement in terms of backend functionality, I was not able to make some pretty integral edits and it had to be done by the customer care team.

Felt Creative Home Goods
Canada
11 months using the app
HulkApps.com replied March 29, 2022

Thank you for your kinds words.
We are happy everything worked out well.
Please reach out to us about improvements, we are always open to suggestions.

June 19, 2021

Overall a great app and value for the money. Customer service is some of the best I've ran into when issues come up.

Dawg Paddle
United States
10 months using the app
HulkApps.com replied June 21, 2021

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

November 10, 2023

A good app! Some things are a bit complex.

Kristian & Aleksander
Finland
8 months using the app
HulkApps.com replied December 4, 2023

Hi there! We're really glad to know that you find our Hulk Form Builder useful. We understand that some features may seem complex. Our aim is to create a product that caters to all types of users - beginners and advanced users alike. It's super important that we get this right, so we truly value your feedback.

Rest assured, your comments will be taken into consideration as we continue to enhance the user experience of our app. If you're having specific issues or need help navigating certain features, please reach out to our support team. We're always here to help!

Your feedback helps us improve and deliver a better experience to all our users, so thank you again for taking the time to review our app.

Best,
The HulkApps Team

March 20, 2024

Buona applicazione, migliorerei le traduzioni in italiano (non molto intutitive)... Ottimo staff sempre a disposizione in chat!

Sbaam
Italy
8 months using the app
March 3, 2024

It's easy to use. It'd be great if I can have more control on the UI & UX design.

ana tomy
Malaysia
8 months using the app
February 24, 2021

The form we built using this app works well, except that it is incompatible with our email (Office 365), so we are unable to take advantage of having email confirmations look like they are coming from our own business. We are looking into work-arounds. Hulk Apps tech support was very responsive and friendly; they just weren't able to provide a workable solution.

Wag N' Purr Shop
United States
7 months using the app
HulkApps.com replied February 24, 2021

Thanks so much for taking the time to leave us a review and we hope it works out for you! If you need any help, please feel free to contact us.

January 16, 2024

Mit ein wenig Verständnis für CSS und HTML lässt sich mit Hulk wunderbar jedes Kontaktformular nach eigenen Wünschen erstellen und gestalten. Und wenn man mal nicht weiter kommt ist der Service schnell und kompetent zur Stelle.
Einziger Minuspunkt: Keine Mehrsprachigkeit.

KHS H3 Einsatzuhren und Militäruhren
Germany
7 months using the app