Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create diverse forms such as contact and inquiry forms, enhancing customer interaction and support efficiency. It features a user-friendly interface, extensive customization options like conditional logic, and reliable performance across devices. The responsive customer support team effectively resolves issues promptly, even during off-hours. Integration with Shopify is seamless, and a cost-effective free version is available, making it accessible for all business sizes.

April 13, 2025

This is truly the best forms app available. In terms of features available, it cannot be beat. I needed the following: ability to both embed a form or put a bubble in the corner of the screen that someone can click to open the form, ability to change the “sent from” email address on submission emails, ability to change the name on submission emails, confirmation emails sent to customers, reply-to email address is the customer’s email address (so I can quickly respond without copy/pasting their email in the to field).
Lastly, this is a huge feature: integration with shopify and Klaviyo (and I’m sure others, but these are the two I use) allow you to map a field in the form to the marketing consent field in shopify/klaviyo. This is a huge feature missing in other apps, as it seems others allow you to add all submissions to the marketing list, but are missing that conditional consent feature. If you want to only subscribe those that consent, you're out of luck.
And I’m sure there’s other features I’m using that I’m forgetting about right now. This app was able to do all of this.
The configuration did take some figuring out and contact with support. Support is quick to respond and very helpful.
The price is extremely reasonable for this app. I am able to do all this with the Premium subscription. Highly recommend!

SKYMO USA
United States
About 1 year using the app
March 21, 2025

We were able to customize the forms based on our key requirements, thanks to the intuitive and versatile form builder. This has greatly improved the efficiency of our customer support department, and we’re very satisfied with the results.

Recently, when we needed to upgrade our storage plan, both Emma and VIC from app support provided warm and attentive support. Their detailed assistance made us feel very reassured and well taken care of. Thank you again!

RASIK(ラシク)家具・インテリア専門店
Japan
Almost 2 years using the app
April 2, 2025

I’ve been using this form builder app for a while now, and I’m really impressed with how easy it is to use and how powerful the features are. Setting up custom forms on my Shopify store has never been easier. Whether I need a simple contact form or a complex product inquiry form, this app delivers every time.

Customer support is also top-notch – they were quick to assist when I had a question, and their responses were really helpful. If you’re looking for a reliable and feature-rich form builder for your Shopify store, I highly recommend this app. It’s a game-changer!

Panda Kitchen and Bath
United States
10 months using the app
March 9, 2025

I recently had an issue with SMTP, and the support representative not only provided the solution but also proactively activated the SMTP error I had overlooked on the form. By the time I checked back, the issue was already resolved—saving me the extra step of doing it myself. I truly appreciate this level of support and efficiency!

LogoJET Inc.
United States
Over 1 year using the app
March 10, 2025

Charlotte was super helpful. Even after hours, she had provided quick and effortless support. I love the service and it has been amazing so far! Easy to create forms and super in-depth.

AE Tools & Computers
United States
9 months using the app
January 20, 2025

I’ve been using Powerful Contact Form Builder, and it truly lives up to its name! The app is incredibly intuitive, packed with features, and allows for seamless customization to fit any website’s needs. It has made managing forms effortless and professional.

What sets this app apart, though, is the exceptional customer support. Helen, in particular, has been an absolute gem! She went above and beyond to assist me with a setup issue, responding promptly and offering clear guidance that resolved my concerns in no time. It’s rare to find support as dedicated and helpful as hers.

Highly recommend this app for anyone looking to create and manage forms with ease, and kudos to Helen and the team for their top-notch service!

Real Good Honey
Australia
Almost 2 years using the app
March 7, 2025

We just needed one form so the free version was perfect for us. We wanted an app that could handle picture/doc submissions. This works great. Whenever we needed help, their support team is quick to help. Emma was especially helpful. Would recommend!

Kindred Post
United States
7 months using the app
January 23, 2025

We have a very specific use case for this app, and a very customized theme on our store. The Globo support team was very responsive and effective when we needed help from them to ensure that their form worked with our theme. Thank you!

The Pro's Closet
United States
Over 2 years using the app
January 9, 2025

Great Support. Have had a few website integration issues after updates which support was very quick to respond and rectify. Recently Emma from support dealt with an issue on off hours during the weekend and followed up to make sure things were resolved.

Burstflowers
Canada
Almost 2 years using the app
April 7, 2025

Great app and very intuitive for someone who has never used
Shopify before. Their customer support team is awesome too! They are extremely quick to answer and really dig into the problem to help come up with a solution - even if it means helping write a custom css code. 10/10 Recommend!!!

The Menu Shop
United States
14 days using the app