Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,195)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for creating customizable forms that enhance customer experience. It supports multilingual forms, automatic customer creation, and confirmation emails. The app integrates seamlessly with tools like Shopify Flow and Klaviyo, and its marketing consent mapping is a standout feature. Merchants praise its intuitive design and reliable performance across themes. Customer support is highly rated for quick, effective assistance, even on weekends.

December 26, 2025

The form itself works well, and I use it across several other websites. However, it does come with a number of missing features and recurring issues.

For instance, unlike many comparable services, there is no option to delay the autoresponder. Having this capability would be a meaningful improvement.

In addition, design-related problems occur every time I install the form. It also happens every time I update my theme. Resolving them usually requires contacting the developer and going through unnecessary back-and-forth, which can be both frustrating and time-consuming, especially under tight deadlines. In practical terms, you should be prepared to spend extra time troubleshooting before the form functions smoothly and looks the way it should.

The core issue is that each time, I have to explain the exact same problem to the developer from the very beginning, as there doesn’t seem to be any internal note-taking or record-keeping. Repeating the same troubleshooting cycle every time is both inefficient and unnecessarily time-consuming.

Monah Zayn Belly Dance Yokohama
Japan
About 2 hours using the app
Edited September 3, 2024

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed.
Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

FuelTech USA
United States
6 days using the app
June 4, 2020

great app, free, easy to set up. i have ccreate and publiched my first form in more and less 20 min. chapeaux

valentina rio
Italy
Almost 2 years using the app
May 9, 2023

Paid subscription.

However the form randomly does not load. Some sort of bug, no resolution or replies or updates.

not advisable for business sites, to get customers enquiries.

Apnea42 Freediving
Singapore
8 months using the app
June 13, 2024

Works for simple things. I’ve have multiple issues with it which is a shame, because customers had to tell me about what’s not working and I might have missed some clients due to it. However comes with customer support that have been fast and kind.

Magic Within
Czechia
Over 1 year using the app
December 10, 2020

Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.

NEON FACTORY
Hong Kong SAR
4 months using the app
May 26, 2020

This app helped me make a form efficiently and easily. A little inflexible with organizing the back-end; the folders will force a progress bar that gets a little weird with conditional statements. A little more of a tutorial or explanation for things would be great; things like the dynamic email or what tags I cannot use to edit email source code. Lastly, there was an issue with attachment casing. If it was .JPG instead of .jpg it would not allow upload. I am not sure if this is still an issue.

Besides all those tweaks the app functions really well and makes the form making process a breeze; I am just being rather knit picky.
Appreciate the globo team

MILSPIN
United States
3 months using the app
Powerful Form replied May 26, 2020

Hello,

Thank you so much for your feedback.
our team will update for the jpg issue.

Regarding email, you can edit the source code. please read this instruction: https://globosoftware.net/kb/how-to-send-an-email-notification-to-customers/

Thank you again!

Edited December 30, 2020

works well. i wish you didn't have to fill out the form every time you want to go to next page while testing. You should have an option to disable the required input while moving through pages and editing based on content alone. Once thats done, i should be able to turn on required input and test fully as a user. Probably the only reason i would switch soon.

Totality Skincare
United States
3 months using the app
October 23, 2022

This was great at creating a custom form for my shop. My only issue with it is that it does not notify you when a submission is made. A week or so went by before I realised that I had several submissions, but I only found them when I opened the app and went to the submissions page. Notifications via email or something would be helpful, so I know when there is a new submission.

Jess Keeli Creative
Australia
2 months using the app
March 16, 2025

I was having trouble with the pop up and getting confirmation for the email sign up and Emma went thru so many options and really patiently helped me. I appreciate that.

Beads Gone Wild LLC
United States
About 2 months using the app