Reviews (1,909)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this form builder for its cost-effectiveness and ease of setup, highlighting its seamless integration with Shopify and extensive customization options. It supports a variety of form types, enhancing functionality for different business needs. The app is noted for its robust performance and user-friendly interface, suitable for those without web expertise. Customer support, especially from a representative named Emma, is frequently praised for responsiveness and effectiveness in resolving issues.

Edited September 3, 2024

Updated Review: While my initial experience was not positive, the app's team reached out to me to apologize for the inconvenience and assure me that this is not a typical experience and that the issue has been addressed.
Original Review: I wanted to like this app, it is easy to use and looks good. However, it says it offers conditional logic, but I was unable to get it to work. When I reached out to them for support, I was never able to reach anyone or get any responses.

FuelTech USA
United States
6 days using the app
June 13, 2024

Works for simple things. I’ve have multiple issues with it which is a shame, because customers had to tell me about what’s not working and I might have missed some clients due to it. However comes with customer support that have been fast and kind.

Magic Within
Czechia
Over 1 year using the app
January 12, 2024

O app ele é bem bom eu gostei dele, bem facil de deixar do jeito que eu quero, facil para mim e facil para os meus clientes, o plano gratis consegue suprir uma necesidade inicial com suas funcionalidades, mas quem já quer subir o niver só ir para o plano pago e vida que segue, só tenho a agradecer :)

My Store
Colombia
2 months using the app
February 23, 2021

Good app. just wished there was a way to get notifications when someone submits the form. Had to click on the app to see that things were being submitted after a few months,

Resin & More Boxes
United States
Almost 3 years using the app
Edited December 30, 2020

works well. i wish you didn't have to fill out the form every time you want to go to next page while testing. You should have an option to disable the required input while moving through pages and editing based on content alone. Once thats done, i should be able to turn on required input and test fully as a user. Probably the only reason i would switch soon.

Totality Skincare
United States
Over 2 years using the app
June 4, 2020

great app, free, easy to set up. i have ccreate and publiched my first form in more and less 20 min. chapeaux

valentina rio
Italy
Almost 2 years using the app
December 10, 2020

Hello I want to know if i can create a link in a product description for example and when the customer click on it, the form show up. Instead of always showing the form when the page is loaded. A little bit like the pop up but with a link.

NEON FACTORY
Hong Kong SAR
Over 1 year using the app
March 16, 2021

Yes, it makes forms. But they lack any reasonable kind of graphic design. A beautiful website would be handicapped by the lack of layout and weak graphics offered by Form Builder.

Island Bazaar Ukes
United States
Over 1 year using the app
November 28, 2020

Seems like an Ok app but I've got checkboxes on my form (mainly for documenting user consent) and the checks don't appear when the user clicks. A little disappointed.

Alchemist of Avalon Soapery
United States
12 months using the app
Edited May 3, 2020

I am using this app to create a form to be filled out by customers requesting a recall on caps on our product for replacement.

Wyndmere Naturals
United States
11 months using the app