Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,180)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable form-building capabilities and seamless integration with Shopify and Klaviyo. Key features include multilingual support, automatic customer creation, and confirmation emails. The app's intuitive design and flawless theme integration are praised, with minimal issues reported. Merchants commend the support team for their quick and effective assistance, often resolving issues within minutes, enhancing the overall user experience.

March 24, 2026

Ich habe eigentlich einen Rabatt bekommen, da die App am Anfang nicht richtig funktionierte. Jetzt wenn ich die App Starte werde ich quasi GEZWUNGEN die neuen erhöhten Kosten zu akzeptieren. Wenn ich NICHT auf genehmigen klicke kann ich meine Einreichungen nicht sehen und die App gar nicht erst nutzen... Darum nur 2 Sterne. Das schlimme daran ist dass auch dort steht dass die nächste Zahlung heute ist. Meine Jährliche Zahlung ist vor einigen Tagen jedoch schon abgegangen...

Sehr schade somit muss ich doch wieder eine kostenlose oder günstigere Forms App nutzen.

Deep.Affairs
Germany
Over 2 years using the app
June 28, 2024

Overall the concept works well and has some great features that work well with Shopify. But we encountered a technical issue on the 3rd day of using the app where by we could not rename or save forms. We got no reply from tech support despite the support feature showing as online. On the plus side, their support feature allows you to play a game while you wait, but then again, who has time for that?

Desert Barbell
United Arab Emirates
6 months using the app
September 17, 2024

We installed powerful form builder with the intention of swapping out our existing form app that did not offer quite as in depth of an integration with Shopify. We created three simple contact forms based on wholesale application templates provided in the app, however when we ran them through our ADA compliance testing they came back with over 100 errors. Upon bringing this up with the app support team, we were told their app does not have the ability to add those features. We would highly caution against using this app to avoid ADA litigation.

Hawkins New York
United States
8 days using the app
December 9, 2023

Worst customer support ever !

Sukooon Wellness
Pakistan
11 months using the app
Edited March 4, 2021

I spent a long time trying to resolve an issue in the email confirmations for one of the application functions (Forms) and even giving it "Ungrade", it continued giving problems. I tried to communicate 3 times with the staff by sending a message to "Contact Us" and I never received a reply.

divasoptions
United States
11 months using the app
Edited December 23, 2021

The java script they use makes it load very fast on your website but it does slow down your website a bit. If they could trim this up that would be great. When you delete this app it leaves a bunch of js files on your back end that you may need to clean up to get a speed gain. I replaced this with a google form because their app stopped working recently. Worked well before that except for the things I mentioned before.

Kissan International
Canada
5 months using the app
April 2, 2025

Disappointing experience—I spent considerable time setting up the form, which I found to be unintuitive. After saving the form without publishing it, I expected it to be accessible as a draft or listed for future editing. However, it appeared to have vanished entirely. The lack of a clear, user-friendly saving process is frustrating. I've decided not to continue.

Smart Gift Co.
United Kingdom
41 minutes using the app
February 18, 2024

Generally looks powerful on the surface, and lots of options, but the ability to customize the forms is absolutely abysmal. Ended up having to write custom CSS to do something as simple as change the background colors of the text fields. Not to mention support is absolutely terrible - they respond to me at 2am CT, meaning there can be no meaningful dialog.

Look elsewhere for a form plugin

Fresh Pickle Designs
United States
3 days using the app
February 27, 2023

Unfortunately a very glitchy app for me, i tried using it to create a custom account creation form, first the email field wasnt working with shopify, the first and last name fields werent working with shopify, and then it eventually stopped working.

Intelligent Nutrients Pro
Canada
3 days using the app
December 18, 2020

I expected the form would allow me to edit fonts, font size etc to ensure on brand, cannot find how to do.

OAKMANN
Australia
About 3 hours using the app
Powerful Form replied December 19, 2020

Hi there,
Our app is using font of your theme. If you would like to change it, we could help you. Please drop an email to: hi@globosoftware.net

Thank you