Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and customization options, enhancing customer interactions and data management on Shopify. It supports a wide range of fields and settings, features dynamic email responses, and allows managing multiple forms efficiently. The user-friendly interface suits those without web development experience. Its integration and functionality are smooth, and the customer support team is noted for their prompt and effective assistance with customization and technical issues.

November 14, 2024

Emma gave me so much help! I was unable to view my submissions as I was out of memory. She helped me upgrade and restore my submissions ! Thanks a lot again

Lara Peters
United Kingdom
About 4 years using the app
October 4, 2024

Very easy to use even without pro. However, Pro does come with some features I was looking for so I may upgrade since its only about $9. Customer support was pretty helpful. Emma was able to help me with my form and answered all my questions.

SetUpNails
United States
About 1 month using the app
September 25, 2024

Very fast customer service and solved my issue. Great thanks:)

OTIS Eyewear
Australia
Over 2 years using the app
November 5, 2024

Emma helped me with a problem the app was having and resolve it.

Malfanti
Chile
6 months using the app
September 27, 2024

The form builder has many usages. However, it is not user friendly if you have basic plan. I started with the Basic plan which let user to build only 1 form. That's okay if you're testing the app first. I followed the instruction to embed the form to a page and for some reason it didn't work. I had to ask customer support for help. Emma was great! Apparently there are fields like "Date" fields that are only available to "Pro" plan users but cannot be removed from the form if you have "basic" plan and it caused the embedding issue. I think that is a bug that needs to be resolved. Emma removed the date fields from her end and I was able to see the form on my page now.

Winter Blooms Boutique
United States
2 days using the app
November 7, 2024

My issue was resolved, thanks to emma for helping out

MeetYourLead
India
About 1 month using the app
November 6, 2024

heel goed geholpen door emma, het programma werkt goed en is overzichtelijk. Hij heeft alleen niet heel veel extra functies het is vrij basic maar erg goed !

Geluidsoverlast
Netherlands
5 months using the app
September 13, 2024

The app seems great but the integration to embed to my website was not easy and had to spend more than 3 hours with a help center to tackle the issues. Emma at the help center was so patient with me and did a great job resolving the issue. Many thanks to Emma!

Imgnd Studio
United States
2 days using the app
August 8, 2024

The form creation is drag and drop.
However, the free version of this plugin doesn't allow you to add multiple products in one page

My Store
United States
9 days using the app
July 15, 2024

It is easy to use. Emma from the customer service team has been really helpful.

ONA Coffee
Australia
Over 3 years using the app