Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and customization options, enhancing customer interactions and data management on Shopify. It supports a wide range of fields and settings, features dynamic email responses, and allows managing multiple forms efficiently. The user-friendly interface suits those without web development experience. Its integration and functionality are smooth, and the customer support team is noted for their prompt and effective assistance with customization and technical issues.

September 23, 2024

We have been using the Contact Form Builder for a couple of years now and haven't had any problems with it until just recently.....Emma and the rest of the team were very responsive and troubleshooted the issues we were having with some of our forms in a very timely manner. An absolute pleasure to deal with.

Funny Bones Inc.
Canada
Over 3 years using the app
November 5, 2024

Emma, the support representative, always welcomes me warmly. There were several issues, and she managed to resolve them very quickly. For the things I could handle on my own, she provided clear and precise guidance, which was incredibly helpful. I truly appreciate her dedication and responsiveness—it made my experience smooth and stress-free. Thank you so much, Emma!

BODYFRIEND
United States
2 months using the app
October 29, 2024

I found the online customer service, and they quickly resolved our issue. Thanks to Emma for her help!

thatskyshop JP
United States
Over 3 years using the app
October 13, 2024

Easy to set up and use, requested support and they were prompt to respond, Emma helped with adjusting our theme style to make one of my forms fit, look forward to using it more and hopefully improving customer experience. Thanks again!

Apex Custom Apparel
Australia
3 months using the app
October 15, 2024

I have been using many forms from this app. Whenever we have any issues Emma helps solve it quickly. Today the developer came via remote anydesk and configured everything and get the forms working. Highly recommend this app. cheers

NZBC
New Zealand
About 1 year using the app
November 19, 2024

I wanted to change the font, colour and bullet points on my form and Emma was great help in achieving that within minutes. Quick and easy.
Thank you!

Embassy of Beauty
United Kingdom
6 months using the app
September 17, 2024

Although we faced some issues receiving internal notifications several times, Emma at Globo support was always quick to respond and patient with our enquiries.

We also use a few other Globo apps and are always very satisfied with their support response!

Plain Vanilla Online
Singapore
About 3 years using the app
November 21, 2024

Incredibly simple and easy to set up on your website, even without prior web knowledge. It's user-friendly and serves its purpose well. The customer care, especially Emma, is quick and reliable when it comes to resolving any issues.

DOG D Originals
India
4 months using the app
October 17, 2024

By working with Emma, I learned how very easy is to connect a Powerful Form Builder form on my Shopify site to Google Sheets.

Just follow the steps in these guides!

(1) https://globo.io/kb/connect-globo-form-buildder-app-to-google/

(2) https://globo.io/kb/connect-form-data-to-google-sheets/

Emma was truly patient and clear!

CelWel
United States
Over 2 years using the app
September 24, 2024

We've been using this app for most of our form leads and it works great. Excellent interface, solid database management and most of AMAZING CUSTOMER SERVICE

Fox-Rings
United States
Over 3 years using the app