Reviews (1,880)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease in creating and customizing forms, noting its user-friendly interface that requires no extensive web development skills. They appreciate its flexibility, robust customization options, and smooth integration with Shopify and various email services. The ability to export and import forms is also highlighted as a key feature. Customer support, particularly from a team member named Emma, is praised for being responsive and effective in resolving issues quickly.
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英語ができないため翻訳機能を使いながらの編集や問い合わせとなりますが、今のところ問題無く行えています。
突然問い合わせのメール転送ができなくなるエラーがこれまでに何度が生じているので少し不安は残りますが、迅速かつ親切なサポートのおかげですぐに改善されたので、今後も使用したいと思います。
このアプリのカスタマーサポート体制は素晴らしとおもいます。
システムに関しては１００%完璧なものではないので、今後のアップグレードに期待します。
This app overall works pretty well. We haven't run into many issues, and the app is fairly easy to use. I am however, very impressed with their customer support. We had a question, emailed support, and received a helpful and thorough answer in under 20 minutes. Special shout out to Kennewick!
Fairly easy to put a form together. Not over the moon on the way the data presents itself in both our and customer emails. But it works for our needs.
It was simple to make my first form! Very adaptable and I like how easy it is to view the submissions
We really needed to clean up our refund process and streamline all requests coming to one spot and this app has helped greatly! We ran into some trouble exporting the submissions as our list grew, but the team at G:Form Builder were quick to help and ultimately provided a solution. I really like this app and chose it for our forms because of the logic they have built in and only having certain questions open up based on previous selections. All and all a great experience with the app so far and the company behind it.
Pretty good app! Just wish it integrated with Freshdesk better. Customer service responded pretty quickly.
nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice
I used this app for application intake. I reached out for help and received a quick response with an actionable solution. There are a few bugs with the app, but I've been able to work around them for the most part. I also wish more than one form could take payments.
Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.