Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and customization options, enhancing customer interactions and data management on Shopify. It supports a wide range of fields and settings, features dynamic email responses, and allows managing multiple forms efficiently. The user-friendly interface suits those without web development experience. Its integration and functionality are smooth, and the customer support team is noted for their prompt and effective assistance with customization and technical issues.

March 28, 2024

英語なので設定に手間取りましたが、簡単にフォームの作成ができるので良いと思います。

ジャカディ公式オンラインストア
Japan
5 months using the app
December 19, 2023

このアプリのカスタマーサポート体制は素晴らしとおもいます。
システムに関しては100%完璧なものではないので、今後のアップグレードに期待します。

Genrêver
Japan
2 months using the app
August 24, 2022

This app overall works pretty well. We haven't run into many issues, and the app is fairly easy to use. I am however, very impressed with their customer support. We had a question, emailed support, and received a helpful and thorough answer in under 20 minutes. Special shout out to Kennewick!

Laird Superfood
United States
Almost 4 years using the app
June 1, 2021

Fairly easy to put a form together. Not over the moon on the way the data presents itself in both our and customer emails. But it works for our needs.

Creative Longarm Partners
United States
Over 3 years using the app
August 10, 2020

It was simple to make my first form! Very adaptable and I like how easy it is to view the submissions

Whiz Kids! Out-of-this-World Toys
United States
About 3 years using the app
October 27, 2021

We really needed to clean up our refund process and streamline all requests coming to one spot and this app has helped greatly! We ran into some trouble exporting the submissions as our list grew, but the team at G:Form Builder were quick to help and ultimately provided a solution. I really like this app and chose it for our forms because of the logic they have built in and only having certain questions open up based on previous selections. All and all a great experience with the app so far and the company behind it.

CalChip Connect
United States
About 3 years using the app
December 24, 2020

Pretty good app! Just wish it integrated with Freshdesk better. Customer service responded pretty quickly.

Crimson and Clover Studio
United States
Almost 3 years using the app
September 26, 2020

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

WORALES
Mexico
Over 2 years using the app
April 29, 2022

I used this app for application intake. I reached out for help and received a quick response with an actionable solution. There are a few bugs with the app, but I've been able to work around them for the most part. I also wish more than one form could take payments.

The Maker's Hub Canadian Handmade Goods
Canada
Over 2 years using the app
October 8, 2023

Been using it for a while now and overall it's friendly to newbies like me.
The only problem is that in the last few days, I suddenly couldn't receive emails from customers, but Emma, a staff member, helped me solve the problem very quickly.
Now I'm going to continue to use PCFB happily.

SEYVUM
China
About 2 years using the app