Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless Shopify integration. They value the ability to create tailored contact forms and the insightful data management and analytics features. The app's standout feature is its exceptional customer service, with a support team known for prompt and effective issue resolution. Merchants also appreciate the app's reliability, performance, and additional features like automatic customer registration and a calendar for date blocking, even on the free plan.

February 18, 2024

It is very user-friendly. And above all, the support system is excellent. They are always quick to help whenever there is a problem. I strongly recommend adopting this app.

PC next
Japan
7 months using the app
March 6, 2024

Great product I use for many of my internal processes also for my customers, 100% recommendable, I love it.

EOzzie Electric Vehicles
Australia
Almost 2 years using the app
February 13, 2024

In only a couple of days they promptly jumped on my issue. The communication was strong and all done in a timely fashion. Very happy with their customer service.

WingoCase
United States
Almost 2 years using the app
March 6, 2024

Great so far, has all features we need, Emma was very helpful

Miller Road Fragrances
New Zealand
Over 1 year using the app
March 28, 2024

I just had to share my experience with the app's support team – it was truly exceptional! I reached out with a request, and the support I received from Emma was nothing short of fantastic. Not only was the response lightning-fast, but Emma's assistance was also incredibly precise and effective. She addressed my query with such clarity and professionalism that I felt confident in the solution provided. Emma, you are simply the best! Thank you for your outstanding support and dedication to helping users like me. Keep up the phenomenal work!

Gelmax
Singapore
12 days using the app
January 15, 2024

Used this app successfully for several months before switching themes when it stopped working. Contacted support and had the issue resolved with a few hours, thanks guys!

Aerolab NZ
New Zealand
About 2 years using the app
February 26, 2024

Very easy app to embed and use.
The app is very user friendly on the customer side as well. '
Emma in customer service was more than great at helping me navigate the app as a new user of the app.

OnlyOneCherry
United States
6 months using the app
February 7, 2024

Great support, great app, fast support. Emma is very helpful when I have questions about setting up the app on our website.

Mindray Accessories Australia
Australia
Over 2 years using the app
January 16, 2024

I've been using this app for some time now, and the standout feature for me is the impeccable user support provided by the vendor. I've had a question or need assistance; their support team has been quick to respond and incredibly helpful, even though we are currently on their free plan.

The app itself is well-designed and integrates seamlessly with Shopify. It provides what we need, as well as "good-to-have" features.

What sets this app apart is the attention to user experience and the commitment to resolving any issues promptly. It's reassuring to know that a responsive support team is behind the scenes, ready to assist whenever needed.

If you're looking for a reliable app with excellent user support, I highly recommend trying this one.

omakase
Japan
10 months using the app
January 18, 2024

Easy to set up forms. Great customer service when you need it. Love the availability to chat rather than wait for an email response.

Salty Mermaid Swim
United States
Almost 4 years using the app