Reviews (1,932)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and customization options, enhancing customer interactions and data management on Shopify. It supports a wide range of fields and settings, features dynamic email responses, and allows managing multiple forms efficiently. The user-friendly interface suits those without web development experience. Its integration and functionality are smooth, and the customer support team is noted for their prompt and effective assistance with customization and technical issues.

November 10, 2024

Swift, efficient and courteous technical support – thanks Emma! You were a brilliant help :)

The Box Office
Australia
Over 3 years using the app
October 3, 2024

Top App and top support. Had a very good experience with Emma from the customer service. Thank you

recozy
Germany
8 months using the app
October 24, 2024

Great app....I can create 1 form and in the form I can have the submissions re-direct to different departments.

Their customer service team is also helpful in helping me resolve the issue.

Popular Book Company Pte Ltd
Singapore
About 1 month using the app
October 16, 2024

Emma has been a great help :) She's very patient and knowledgable. What would have taken me 4 hours to figure out on my own, she does in minutes.

Memorable Merch
Canada
13 days using the app
August 14, 2024

one thing I love about this add-on is the wonderful customer service is has.
Today something wrong with my form and Emma helped and solved.
Amazing experience!

ikovwuk
China
Over 2 years using the app
October 5, 2024

I was having problems with receiving the email after someone placed an order. However, the global team was quick to fix the issue. They even worked over their schedule hours of operation to help me. Emma was amazing! Thank you Emma for your help!

Kaija's Kreations
United States
4 days using the app
September 20, 2024

This app helped us a lot, and thank you Emma for your professional solution!

Giraffe Tools US
United States
9 months using the app
October 29, 2024

Emma was very helpful solving my issue on live chat, thank you!

Zepbrook
United Kingdom
9 months using the app
October 18, 2024

While I've only used the free version of this form builder, I've had a great experience with the ease of embedding it onto our website and having it match our custom theme. Plus, Emma with their support time was incredibly responsive and helped solve a button placement issue quickly, despite time changes! I'm looking forward to growing our relationship with this company and am already looking into the premium plan as we grow!

The Good Pour
United States
3 days using the app
October 14, 2024

The app is super convenient for creating all kinds of forms on your site, with an easy-to-use interface that makes it simple to achieve a variety of forms. I requested a customization, and the team worked with me until I was delighted. Big thanks to the team for making the process so smooth!

Erkado Doors
Bulgaria
4 days using the app