Reviews (1,644)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable contact forms and seamless Shopify integration. They appreciate the user-friendly interface, advanced features like email service integration, and the ability to export and import forms, which is beneficial for multi-location stores. The app is noted for its reliable performance and exceptional customer support, with specific praise for support team members like Emma.

May 7, 2024

Forms are easy to create and offer powerful functions. Statistics are also very helpful to monitor the number of enquiries. Support was very fast, helpful and friendly. 100% recommendation!

E-Loading Systems
Austria
8 months using the app
July 9, 2024

Two small issues fixed within minutes via chat, thank you Emma!

Stitching Fox
United States
3 months using the app
June 18, 2024

This app is excellent - does everything I need it to and offers a high level of customization.

The staff are very supportive as well.

Tasbulk Pty Ltd
Australia
30 days using the app
April 8, 2024

Support was quick, friendly, and efficient. Followed up a few days later to make sure my issue was resolved (issue was with my email provider, not them).

Headsets.com
United States
Over 2 years using the app
June 10, 2024

I am very satisfied with the quick and courteous service.
This is a very reliable app that I would highly recommend.

TOKYO RECYCLE imption
Japan
About 1 year using the app
July 18, 2024

The staff was very helpful in solving my problem and responded exceptionally fast. This was especially helpful to me

HUNY Boost
Singapore
3 months using the app
April 16, 2024

Customer service with this app is great. I had an issue with the form submissions reaching our email so I contacted their support team. Within the hour Emma was able to have my issue resolved. I wasn't able to stay on the chat for the whole time so Emma had the issue fixed and sent me a follow up email confirming everything was working. Thank you Emma and team!

Casamana Co
United States
6 months using the app
June 3, 2024

I live in Japan.
The support team responded quickly.
If this explanation is accurate, it will give you an accurate answer.

To me, they are the Avengers!

hanna
Japan
Over 2 years using the app
Edited June 11, 2024

Excellent and flexible customer service from Emma on multiple occassions. They were able to help me get to grips with the app during the testing phase, and committed to helping me with customization that wasn't natively offered! I will be definitely implementing this onto my store.

TENGA STORE EUROPE
Germany
12 days using the app
June 28, 2024

Love this app! great support team, Emma was fast in responding & helping with customisations.

Joline
United Kingdom
Over 1 year using the app