Reviews (1,932)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and customization options, enhancing customer interactions and data management on Shopify. It supports a wide range of fields and settings, features dynamic email responses, and allows managing multiple forms efficiently. The user-friendly interface suits those without web development experience. Its integration and functionality are smooth, and the customer support team is noted for their prompt and effective assistance with customization and technical issues.

March 16, 2021

I use this program to make forms. Every time I encounter a problem, Form Builder solves it in a timely manner, which is great.

Renpho
United States
4 months using the app
October 18, 2023

in terms of customer service, 5 stars, in terms of app user experience, it has some stuff that could be better. The design part of the form is not very customizable, other than that it's great

SciaticaBelt
India
4 months using the app
July 14, 2022

Emma in the Support Team was very helpful. She responded to my query immediately and it was resolved within minutes. Thank you!

Mogo Direct
United Kingdom
4 months using the app
Edited November 17, 2020

great product im happy this tool exist easy to useke having to do a survey to remove a watermark this is reducing the stars right now..lol

bmpclive
United States
4 months using the app
September 20, 2021

useful so far although its a bit annoying when using on mobile - doesnt seem very responsive - also it could do with more options like time slots for appointments etc

John Diven & Cº
United Kingdom
3 months using the app
March 9, 2020

Great app! Very professional looking results and user-friendly to use. I can't seem to find a place to adjust where the popup button resides (e.g. left side middle or left side bottom) so I'm rolling with it but it would be nice to be able to place that button elsewhere too. I may have just not found it yet as I'm spinning from going app to app to app to site to app lol. That part's my issue only :) Thanks guys!

Instruct Drivers -Federal Motor Carrier Services
United States
3 months using the app
November 27, 2020

Hele fijne app en erg makkelijk in gebruik. voor iedereen die niet veel programmeer skills heeft is dit de ideale oplossing.

ToysToTease
Netherlands
3 months using the app
April 25, 2020

Provided the help I needed. Thanks.

Sweetwav
Canada
3 months using the app
August 17, 2020

i just started using this app and so far so good....am still learning how to build forms but it is easy to use...thank you globo

oriflamemarocc
Morocco
2 months using the app
July 30, 2020

This app is amazing. It allows me to respond to my customers queries quickly and directly from my cellphone.

Dream Makeup Boxes
South Africa
2 months using the app