Powerful Contact Form Builder

Powerful Contact Form Builder

Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create diverse forms such as contact and inquiry forms, enhancing customer interaction and support efficiency. It features a user-friendly interface, extensive customization options like conditional logic, and reliable performance across devices. The responsive customer support team effectively resolves issues promptly, even during off-hours. Integration with Shopify is seamless, and a cost-effective free version is available, making it accessible for all business sizes.

March 17, 2025

I'm on a paid plan and can't get support to fix my form. The form appears transparent on my site. There is no obvious way to fix it. It's been days with no updates and I have checked in everyday. Notice that most of the reviews are about the quality of support? What does that tell you about how well the app works?

Eclipse Optics
United States
7 months using the app
February 24, 2025

Not worth the price. The features are too basic for professional use, and support is terrible (2/10). Better alternatives are available. Wouldn’t recommend for a serious businesses.

americanmetalcustoms
United States
24 days using the app
September 4, 2024

The app is great - until you need support. They're not available normal working hours so each issue you encounter takes FOREVER to resolve. I have to wake up at 4AM to hopefully catch someone online - and even when the app says someone is online, they never respond. I've built a wholesale form for potential clients to fill out so that I can verify their business and approve them as a retail partner. However, my form shows up on my page with huge spaces between elements that makes the form look insane. So, I reached out to support 5 days ago, and while they said they would look into it, I still have received no support. I've been trying to chat with them this morning for the last hour with no response - even though it clearly says theyre online. This app would be great but it's probably the worst support I've experienced in my 5 years as a shopify seller.

brows by bossy
United States
7 months using the app
April 26, 2024

As a premium customer for the past four years, I believe I am well acquainted with the quality of service offered by "Powerful Contact Form Builder." However, recent events have left me utterly disillusioned.

Despite our long-standing commitment to this platform, the support team's incompetence knows no bounds. It's clear they have no clue how to address even the most basic of issues.

For the past several days, our customers have been unable to upload images through the form, disrupting our workflow and causing significant inconvenience. This is completely unacceptable.

Given our extensive history with this service, we know exactly what we're dealing with. It's disheartening to see a once-reliable platform deteriorate to such an extent.

In conclusion, as a long-term premium customer, I expected far better from "Powerful Contact Form Builder." This experience has been nothing short of disappointing, and I urge others to reconsider before investing their time and money in this service.

ichbingelb.com
Germany
Over 3 years using the app
April 28, 2024

BEWARE!!!! I've had this app for a year and it's worked fine but for some reason it has not been working right for the last month. I've had customers reach out to me directly saying they tried to contact me through the form and it didn't seem right. After testing it for myself, it is sending a confirmation email from a TOTALLY different email address that is not mine and NOT my shop. I have missed out on a month of inquires from my customers and this is pretty devastating to my business. BEWARE OF THIS APP!!!! I tried contacting customer support and didn't get a timely response or solution. I have no trust or faith left for this app and will be finding another one.

Pixels and Wood
United States
11 months using the app
February 23, 2025

The advertising at globo.io/powerful-contact-form-builder says it is $14.90 per month, however it is sold at $19.95 per month when subscribing.

Trustico® Online Security
United States
1 day using the app
December 19, 2024

says works with Zapier. Doesnt work with Zapier.

Tamco Paint Manufacturing
United States
21 minutes using the app
PowerfulForm.com replied December 24, 2024

Thanks for taking time to share your feedback to us. We are very sorry to hear that you did not have a great experience.

Our app does indeed work with Zapier and the option is in the form. You can see it in the third party integration part of the form.

It seems there may have been a misunderstanding or a setup issue. Please reach out to our support team, and we’ll be happy to guide you step-by-step to get everything working smoothly.
Your satisfaction is important to us!

Best regards,
PowerfulForm Team

August 5, 2024

You have to choose one of their styles and then you can only place the form at the top or bottom of a page. Nothing 'powerful' about this app!

Pepper Gray Online Store
Australia
10 minutes using the app
June 22, 2024

After installing the app, you only get the price plan and nothing else.

QuickFix JB
United Kingdom
8 minutes using the app
Edited October 15, 2023

This app used to be great but has recently stopped displaying on my website.

MeCo Macrame
Australia
Over 3 years using the app