Fraud Filter

Fraud Filter

Price: Free
Rating (2.4)
Reviews
Developer
Shopify

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

February 19, 2013

Languages

English

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

  • Create custom filters that meet the needs of your business
  • Orders that match your filters can be flagged as suspicious on the order page
  • Use filters to prevent certain known customers from placing orders on your store
187 reviews
Overall rating
2.4
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 41% of ratings are 1 stars
November 23, 2022

This isnt terrible, honestly. The only probalem is that you need to set up one rule for email, then another rule for address and another rule for name. The more criteria you have on a rule the less effective it is. This is good at setting up single point rules. Such as email block. But not email + address.

SurplusbyDesign
Canada
Time spent using app: 9 months
October 6, 2022

ok ok Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

trendykart4
India
Time spent using app: 2 months
August 25, 2022

Pathetic App. Do not use this app. This app will definitely cancel your orders but will not reverse/refund the amount.

XYXX Apparels
India
Time spent using app: 3 days
Shopify replied September 2, 2022

Hey, there. Thank you for reaching out and bringing this to our attention. When setting up rules for Fraud Filter, there is an additional option that allows you to 'Refund transaction amount' and refund the order. That being said, if you need help with setting this up, then we'd be happy to continue assisting you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support

About this app

Launched

February 19, 2013

Languages

English

Built by Shopify

About Shopify

38 apps

3.5 average rating

12 years building apps for the Shopify App Store

Support

Send a message

support@shopify.com

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