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Fraud Filter

Create custom filters to help you prevent fraud

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Create custom filters

Create custom filters that meet the needs of your business and adds an additional layer of security to your store to prevent fraud

Flag suspicious orders

Orders that match your filters can be flagged as suspicious on the order page so you can review them before fulfilling

Block certain known customers

Use filters to prevent certain known customers from placing orders on your store

App details

Fraud Filter

Fraud Filter

What is Fraud Filter?

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely.

What does the app do?

When an order matches a filter you've created Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. When Fraud Filter flags an order as suspicious it will mark the order as medium risk, and you'll be able to tell which filter that was triggered from the fraud analysis section on the order page.

How does it work?

With Fraud Filter you can create filters and rules based on order details you suspect could be suspicious and want to review or block. And it's all integrated into your store admin. Each filter consist of one or more rules that needs to be met for the filter to be triggered on orders.

As an example you could configure Fraud Filter to flag orders from a specific country that have an order value greater than 200 USD so you can review them before fulfilling. When an order is placed that match your rules Fraud Filter will automatically follow the instructions you've set up and either flag it as suspicious or cancel it.

If you receive an order which has details you would like to create a filter with you can easily do this from the order page. Click the more actions menu, and chose the 'Create fraud rule' which opens Fraud Filter and allows you to edit your new filter before saving. You can at any time add new filters, edit or delete existing ones, or view which orders that have triggered a certain filter.

Getting started

Installing Fraud Filter is easy. The app is directly integrated with the admin of your store. Read the FAQ listed on this page for step by step intstructions with supporting screen shots.

Launch date

Fraud Filter

Fraud Filter

What is Fraud Filter?

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely.

What does the app do?

When an order matches a filter you've created Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. When Fraud Filter flags an order as suspicious it will mark the order as medium risk, and you'll be able to tell which filter that was triggered from the fraud analysis section on the order page.

How does it work?

With Fraud Filter you can create filters and rules based on order details you suspect could be suspicious and want to review or block. And it's all integrated into your store admin. Each filter consist of one or more rules that needs to be met for the filter to be triggered on orders.

As an example you could configure Fraud Filter to flag orders from a specific country that have an order value greater than 200 USD so you can review them before fulfilling. When an order is placed that match your rules Fraud Filter will automatically follow the instructions you've set up and either flag it as suspicious or cancel it.

If you receive an order which has details you would like to create a filter with you can easily do this from the order page. Click the more actions menu, and chose the 'Create fraud rule' which opens Fraud Filter and allows you to edit your new filter before saving. You can at any time add new filters, edit or delete existing ones, or view which orders that have triggered a certain filter.

Getting started

Installing Fraud Filter is easy. The app is directly integrated with the admin of your store. Read the FAQ listed on this page for step by step intstructions with supporting screen shots.

Launch date

Reviews

2.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 35% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 40% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Smart Parents Store™

    Location Moldova
    Time spent using app 28 minutes

    I love Shopify and many of its apps. Thank you guys, you are doing a great job. But not this app, unfortunately, not. Let me explain. You say it 'blocks certain customers from checking out', but it doesn't... sorry to say that... The app allows all customers to place order, all customers do receive 'Pament Successfull' message on their screen. And wait for their order to arrive. What this app does is it CANCELS unwelcomed ORDERS immediately after they are placed /or warns you and you cancel them manually/ and sends cancellation emails to the customers. And here is the problem - automatic emails can /and probably will/ get into Spam or Promotions folder and customers might not even suspect their order has been cancelled. I wish this app really did 'block certain customers from placing orders' so they could see 'Unable to place order' or something like that instead of 'Thank you for your order'. Nevertheless, your hard work deserves a Thank you. At least you tried and maybe the app will upgrade one day.

  • Cash Gen UK Limited

    Location United Kingdom
    Time spent using app Over 1 year

    I like the ability to add a warning, however I would like this to mark them as high risk not medium. Is that possible please?

  • THE CASEMAKER

    Location United States
    Time spent using app 6 minutes

    Doesn't seem to work. I am trying a block a specific customer from buying any products or contacting me via my store contact form (the person keeps harassing me with offensive messages) but regardless of what rule I create it makes no difference. Really disappointed. Any help making that work?

    Developer reply
    July 30, 2022

    Thank you for reaching out and bringing this to our attention. While Fraud Filter doesn't prevent customers from messaging you, you can block them from checking out on your store. If you'd like to block someone from contacting you, then you can block their email through the inbox from your email provider.

    That being said, to block customers from checking out, you can block them using their email or IP address. If you'd like to learn more about Fraud Filter, then please take a look at our guide here: https://bit.ly/3hEwLSg.

    If you need further assistance with setting up Fraud Filter rules, then we'd be happy to assist you through live chat, callback, or email. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support

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