Related categories

Fraud Filter

Create custom filters to help you prevent fraud

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Create custom filters

Create custom filters that meet the needs of your business and adds an additional layer of security to your store to prevent fraud

Flag suspicious orders

Orders that match your filters can be flagged as suspicious on the order page so you can review them before fulfilling

Block certain known customers

Use filters to prevent certain known customers from placing orders on your store

App details

Fraud Filter

Fraud Filter

What is Fraud Filter?

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely.

What does the app do?

When an order matches a filter you've created Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. When Fraud Filter flags an order as suspicious it will mark the order as medium risk, and you'll be able to tell which filter that was triggered from the fraud analysis section on the order page.

How does it work?

With Fraud Filter you can create filters and rules based on order details you suspect could be suspicious and want to review or block. And it's all integrated into your store admin. Each filter consist of one or more rules that needs to be met for the filter to be triggered on orders.

As an example you could configure Fraud Filter to flag orders from a specific country that have an order value greater than 200 USD so you can review them before fulfilling. When an order is placed that match your rules Fraud Filter will automatically follow the instructions you've set up and either flag it as suspicious or cancel it.

If you receive an order which has details you would like to create a filter with you can easily do this from the order page. Click the more actions menu, and chose the 'Create fraud rule' which opens Fraud Filter and allows you to edit your new filter before saving. You can at any time add new filters, edit or delete existing ones, or view which orders that have triggered a certain filter.

Getting started

Installing Fraud Filter is easy. The app is directly integrated with the admin of your store. Read the FAQ listed on this page for step by step intstructions with supporting screen shots.

Launch date

Fraud Filter

Fraud Filter

What is Fraud Filter?

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely.

What does the app do?

When an order matches a filter you've created Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. When Fraud Filter flags an order as suspicious it will mark the order as medium risk, and you'll be able to tell which filter that was triggered from the fraud analysis section on the order page.

How does it work?

With Fraud Filter you can create filters and rules based on order details you suspect could be suspicious and want to review or block. And it's all integrated into your store admin. Each filter consist of one or more rules that needs to be met for the filter to be triggered on orders.

As an example you could configure Fraud Filter to flag orders from a specific country that have an order value greater than 200 USD so you can review them before fulfilling. When an order is placed that match your rules Fraud Filter will automatically follow the instructions you've set up and either flag it as suspicious or cancel it.

If you receive an order which has details you would like to create a filter with you can easily do this from the order page. Click the more actions menu, and chose the 'Create fraud rule' which opens Fraud Filter and allows you to edit your new filter before saving. You can at any time add new filters, edit or delete existing ones, or view which orders that have triggered a certain filter.

Getting started

Installing Fraud Filter is easy. The app is directly integrated with the admin of your store. Read the FAQ listed on this page for step by step intstructions with supporting screen shots.

Launch date

Reviews

2.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 36% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 40% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • THE CASEMAKER

    Location United States
    Time spent using app 6 minutes

    Doesn't seem to work. I am trying a block a specific customer from buying any products or contacting me via my store contact form (the person keeps harassing me with offensive messages) but regardless of what rule I create it makes no difference. Really disappointed. Any help making that work?

    Developer reply
    July 30, 2022

    Thank you for reaching out and bringing this to our attention. While Fraud Filter doesn't prevent customers from messaging you, you can block them from checking out on your store. If you'd like to block someone from contacting you, then you can block their email through the inbox from your email provider.

    That being said, to block customers from checking out, you can block them using their email or IP address. If you'd like to learn more about Fraud Filter, then please take a look at our guide here: https://bit.ly/3hEwLSg.

    If you need further assistance with setting up Fraud Filter rules, then we'd be happy to assist you through live chat, callback, or email. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support

  • Raw Feeding Miami

    Location United States
    Time spent using app Over 1 year

    Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.

    Developer reply
    June 10, 2022

    I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support

  • Aesthetics by Chioma (Pty) Ltd

    Location South Africa
    Time spent using app Almost 2 years

    it literally doesnt do anything. bye dunno what to say. ignore all of this . trying to reach 100 characters

    Developer reply
    May 6, 2022

    I am sorry to hear that you haven't found the Fraud Filter app to be helpful but thank you for sharing your feedback with us here nonetheless. Shopify does provide other tools and resources to help combat fraud outside of the Fraud Filter app, which you can read about here: https://bit.ly/2PoUYkf. -Victor, Shopify Support

Apps similar to Fraud Filter

  • Synctrack Sync PayPal Tracking

    Synctrack Sync PayPal Tracking

    #1 PayPal tracking, Auto sync tracking info to PayPal & Stripe

    4.9 of 5 stars(161reviews)
    Free plan available
  • NoFraud Fraud Protection

    NoFraud Fraud Protection

    Prevent Fraud Chargebacks, Accept More Orders

    4.8 of 5 stars(151reviews)
    Free to install
  • Blocky: Fraud Country Blocker

    Blocky: Fraud Country Blocker

    Fraud Filter: Geo Block Country, VPN & Bot Blocker, IP Blocker

    4.8 of 5 stars(64reviews)
    Free plan available
  • Add PayPal Tracking by Uptrack

    Add PayPal Tracking by Uptrack

    #1 Best PayPal Tracking Sync App & Shipped Status Autopilot

    4.9 of 5 stars(131reviews)
    7-day free trial