Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 29, 2023

Ich habe diese App für kostenlose Geschenke auf unserer Website verwendet und fand sie sehr gut und einfach anzupassen. Der Support war ausgezeichnet.

Familie Tee
Germany
About 2 months using the app
Sortecom replied July 11, 2023

Liebe Familie Tee,

Vielen Dank für Ihr positives Feedback zu unserer App. Es freut uns zu hören, dass Sie sie erfolgreich für kostenlose Geschenke auf Ihrer Website genutzt haben und mit der Anpassbarkeit und Benutzerfreundlichkeit zufrieden waren. Unsere Support-Mitarbeiter sind besonders erfreut über Ihr Lob. Wir sind stets bemüht, einen ausgezeichneten Support anzubieten, und es freut uns, dass wir Ihre Erwartungen erfüllen konnten.

Wenn Sie weitere Fragen haben oder zusätzliche Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung. Vielen Dank nochmals für Ihre fortwährende Unterstützung und Ihr Vertrauen in unsere App.

Mit freundlichen Grüßen,
Ihr Kundensupport

June 15, 2023

Un'ottima assistenza clienti,purtroppo l'app non era in linea con quello che dovevamo fare noi nell'immediato,rimane comunque una gran bell'app!

BabyBoutique
Italy
About 1 hour using the app
Sortecom replied June 15, 2023

Gentile BabyBoutique,

Grazie per il tuo feedback positivo sul nostro servizio di assistenza clienti. Ci dispiace che l'app non abbia soddisfatto le tue esigenze immediate, ma siamo comunque felici di sentire che apprezzi l'app stessa. Siamo sempre disponibili per fornire ulteriore supporto e assistenza. Grazie ancora per il tuo continuo sostegno e fiducia nel nostro servizio.

Cordiali saluti,
Il tuo team di assistenza clienti

March 3, 2023

This is a great app and is working really well on our site. The support chat were really helpful and answered my questions immediately

In A Matchbox
United Kingdom
About 1 year using the app
Sortecom replied March 6, 2023

It is wonderful to know that you had good experience when using our app. It was our honor to support you. Your sharing means a lot to us to keep improving our product and service.
Thank you and have a nice day!

April 6, 2023

This app is doing the job, you'll probably need some adjustment like every plugins but it is all good because the support is really efficient. (big up to Tracey)

Silva Mundi
France
11 months using the app
Sortecom replied April 7, 2023

We're delighted to hear that you had a positive experience while using our app. We were honored to assist you, and we value your feedback as it helps us improve both our product and service. Thank you, and have a great day!

October 26, 2022

I downloaded this app and have been trialling it for a few weeks to see if it will do what I needed it to. I will be launching my store in a month and needed an app that would allow me to seamlessly have a buy 2 products get free gift option. It did what I wanted but there was no gif that I could use that was applicable. I went to online chat and was immediately connected to the developers. Not only did they give me suggestions but made a gif for me to use that was perfect - absolutely no charge and was carried out within a few minutes and loaded on to my website. I am absolutely amazed at this service and the app and would definitely recommend it to anyone!

boah.au
Australia
11 months using the app
Sortecom replied October 27, 2022

We appreciate you sharing your feedback about our service. It’s great to hear that you had a positive experience at Sortecom. If there’s anything we can do to serve you further, let us know. Thank you again, have a great day!

Sortecom Team.

October 30, 2022

Good experience & prompt customer service .
A nice app and make us easier upselling our products n promotions. If you 're a new comer, pls give a try , to shape your shop n attract more consumers with promotions, free gift setting!

doudle studio
Hong Kong SAR
10 months using the app
Sortecom replied November 3, 2022

We are so grateful you're satisfied with our app. It's our honor to serve you. Thank you so much for your review!

Sortecom Team.

October 24, 2022

This app is perfect for my store as I can set up a free gift for customers while other discount code can be added. I strongly recommend the app: easy and useful. Thanks a lot to Jake for his support solving doubts.

MiCleo&Co
Spain
9 months using the app
Sortecom replied October 24, 2022

Hi MiCleo&Co,

This is Jake and I'm thrilled to receive such a lovely comment!

Your support is priceless for our newly launched app! So much appreciation from the me and the Development Team. Such motivation is so encouraging and will definitely facilitate better updates of the app in the future. So stay tuned for more powerful features!

Best Regards,
Jake from Sortecom Team.

April 10, 2023

Works as advertised. Help came quickly with troubleshooting. Recommended if you're looking to automatically add a free product on orders.

Green Coffee Co.
Canada
6 months using the app
Sortecom replied April 11, 2023

We appreciate you sharing your feedback about our service. It’s great to hear that you had a positive experience at Sortecom. If there’s anything we can do to serve you further, let us know. Thank you again, have a great day!

Sortecom Team.

October 14, 2022

Does exactly what is described. A lot of setup options and multiple functions , which is awesome. And technical support is super efficient, super friendly and super fast!

A Store 1 2
Vietnam
4 months using the app
Sortecom replied February 2, 2023

It is wonderful to know that you had wonderful experience when using our app. It was our honor to support you. Your sharing means a lot to us to keep improving our product and service.
Thank you and have a nice day!

December 7, 2022

This app is an app every merchant needs. I talked with support about my problem, and Jake and the tech team solved it in minutes. It is simple to use and has a bunch of great features. With Free Gift BOGO Cart Upsell, there are so many ways to create all different campaigns your imagination is unlimited. This is a game-changer for us.

Amara Bryn
Canada
3 months using the app
Sortecom replied December 8, 2022

Hi Amara Bryn,

Jake here, and I was absolutely overwhelmed to see your review!

Thank you so much from the Development Team and I. Your feedback is extremely motivating and will greatly help the app receive greater upgrades in the future. So stay tuned for more powerful features!

Best Regards,
Jake from Sortecom Team.