Reviews (50)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 13, 2022

Beyond satisfied, the support team responded quickly and answer all my questions. That's all I need for a new app setting.

ANCEL
China
3 months using the app
Sortecom replied December 15, 2022

We are so grateful you're satisfied with our app. It's our honour to serve you. Thank you so much for your review!

Sortecom Team.

Edited March 15, 2023

La app funciona genial, el equipo es muy atento y siempre está actualizando para mejorar y agregar funciones. Si estás en busca de agregar alguna app de regalos para los clientes, sin duda, es una opción perfecta!

Recomiendo la App totalmente!

HardPeach
Spain
About 2 months using the app
Sortecom replied February 2, 2023

Thank you so much for giving us another opportunity to work with you. We are glad that you like the app. Your feedback has made our day!
Once again, thank you so much and have a nice day!
Sortecom Team,

February 1, 2023

I am very satisfied with the app and the customer service. Tracey was very helpful solving my issue.

Automatic Trap Company
United States
About 2 months using the app
Sortecom replied February 2, 2023

Hi there, I’m Tracey from Sortecom. I am really grateful that you are satisfied with our app. It was our honor to support you.
Thank you for your review and have a nice day!

April 6, 2023

La mejor aplicación de regalos, he probado otras y es la única que cumple mis expectativas el servicio técnico es excelente.

DonSello
Spain
About 2 months using the app
Sortecom replied April 7, 2023

Hi there,

It's Tracey and I was thrilled to read your review! The Development Team and I appreciate your feedback and find it very encouraging. Your input will be valuable in enhancing the app further in the future. Keep an eye out for more advanced features coming soon!

Sincerely,
Tracey from Sortecom Team.

November 3, 2022

Great App. Everything is easy setup.
Amazing Support team.
Very helpful to increase conversion rate.

Minky Haus
United States
About 2 months using the app
Sortecom replied November 18, 2022

We appreciate you sharing your thought about the Free Gift app. It’s wonderful to hear that you had a positive experience at Sortecom. Thank you so much and have a nice day!

Sortecom Team.

February 1, 2023

Comprehensive functions. At the mean time, very good customer service team, prompt and patient! Helped a lot!

Bc Babycare
United States
About 1 month using the app
Sortecom replied February 2, 2023

We are so grateful you're satisfied with our app. It's our honour to serve you. Thank you so much for your review!

Sortecom Team.

December 12, 2022

Great Sup, the best-looking app for this functionality. One of the best sup on apps on the platform traced and answered a lot of questions asked.

Vintage Home
United States
About 1 month using the app
Sortecom replied December 15, 2022

We appreciate you sharing your thought about the Free Gift app. It’s wonderful to hear that you had a positive experience at Sortecom. Thank you so much and have a nice day!

Sortecom Team.

November 1, 2022

great app - works well and the support team were amazing, helping to integrate with theme and get everything set up for me.

Darts Online
Australia
24 days using the app
Sortecom replied November 3, 2022

Hi Darts Online,

Our team is always grateful to have you with us and it's our honor to support you. If you have any issue using our app, please reach us, you're always welcome! Thank you for your feedback!

Sortecom Team!

November 11, 2022

We used the app for a promotional campaign - It is fantastic! Best app and very easy to navigate and work with!
Highly recommended!
Check our website!
BellBees.ca

Bellbees
Canada
23 days using the app
Sortecom replied December 8, 2022

We appreciate you taking the time to comment on the Free Gift app. Hearing that you enjoyed our app is amazing. Have a wonderful day and thank you so much!

Sortecom.

Edited May 20, 2024

After a few initial hiccups when they started out, the app mostly works well. However they can be somewhat slow responding to customer support when things do go wrong. For some reason every other month or so it simply just stops working and I continuously have to keep contacting them which is rather annoying. Other than that, the app is good and worth persisting with for now. I'm waiting to hear back from them again and will change this review over time as they improve their services.

The Belly Ring Shop
Australia
Over 1 year using the app
Sortecom replied June 15, 2023

Hi there,

Thank you for your feedback. We apologize for any initial hiccups you may have encountered, but we are pleased to hear that you are satisfied with the efforts our support team has put into resolving the issues. We appreciate your patience and understanding. If you encounter any further difficulties or have any suggestions, please don't hesitate to let us know. We are committed to providing you with the best possible experience.

Thank you once again, and we're glad to know that everything has been going well so far.

Sortecom Team