BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,336)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

August 19, 2021

Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!

ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD
Malaysia
Over 3 years using the app
Secomapp replied August 25, 2021

Hi ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD,

Thank you so much for your awesome review! Trix and Ellie would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

October 31, 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Mizu Life
United States
Over 3 years using the app
Edited June 2, 2022

Exactly what I was looking for - simple to implement and very effective! A++ Support from Anne and the entire team.

Italgem
Canada
Over 3 years using the app
Edited January 23, 2024

I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!

RoseGold & Black
Australia
Over 3 years using the app
Secomapp replied February 5, 2021

Thank you for leaving us such a wonderful reviews! Customers' satisfaction is always our first priority and your review reaffirm the hard work we put in everyday. I have forwarded your message to Louis and he is really grateful to read your review.

Edited May 1, 2024

Great app for exactly what we needed and the support is brilliant - Anne was so helpful!

DR.VEGAN
United Kingdom
Over 3 years using the app
Secomapp replied July 19, 2022

Good day, DR.VEGAN

Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.

If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!

Best wishes,
Sarah,
Free Gifts - Customer Service Team

August 1, 2018

Really great customer support :)

Repeaterstore
United States
Over 3 years using the app
May 3, 2018

Doesn't get any easier than this! Perfection from the very first time. And they were available to help with the install. Got the app up and running right away! Love this team. Customer service is top notch. Will use more apps from Secomapp!

Selah Essential Oils
United States
Over 3 years using the app
June 11, 2021

Been using this app for years and it provides so much flexibility and value. The support team are also very fast to respond. Continue to use across multiple stores. Thank you.

Easy Whim
United States
Over 3 years using the app
Secomapp replied June 14, 2021

Good day to you Easy Whim,

It's so great to hear that we can be with you in multiple stores! You wonderful feedback motivates us to work harder on improving our app and our support team. We are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our live chat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Martin
Free Gifts - Customer Support Team.

June 1, 2021

very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.

Cloud Beverage
Singapore
Over 3 years using the app
Secomapp replied June 3, 2021

Hi Cloud Beverage,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

November 16, 2018

Great app that does exactly what it says. The support team, and especially Louis, is very responsive and incredibly helpful.

Duke Cannon
United States
Over 3 years using the app