BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,332)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer satisfaction through easy-to-set-up buy-one-get-one offers, particularly praising the "Free Gift Buy X Get Y" feature. It integrates seamlessly and offers real-time analytics to manage promotions effectively. The app is noted for its reliable performance over long periods, and the support team, including Mina, Anne, and David, is commended for their quick and effective assistance, even during weekends and holidays.

January 17, 2022

Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.

Arch Angel Shoes
Singapore
Almost 3 years using the app
Secomapp replied January 18, 2022

Hi Arch Angel Shoes,

This is Free Gifts Customer Support Team. Thank you very much for your kind words on the Free Gifts app, as well as your useful input. Your support means everything to us, and it will motivate the Free Gifts Team to work even harder to expand the features for our loyal clients.

If you have any more questions, please contact us by live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Kenny
Free Gifts - Customer Service Team

Edited October 18, 2021

Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.

Happy Skin Co
Australia
Almost 3 years using the app
Secomapp replied April 28, 2021

Hi Happy Skin Co,

We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.

If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!

All the best,
Trix
Free Gifts - Customer Support Team.

March 15, 2019

This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

SKIN&CO ROMA
United States
Over 2 years using the app
Edited September 25, 2024

Great app and great service.

Vente Privée | GROUPE CLARINS | Private Sale
Canada
Over 2 years using the app
Secomapp replied May 21, 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

September 20, 2023

I've been using this app for a long time and I'm really satisfied.
Because the function is good, but especially the cs team is kind and helps quickly. Free gifts are really important for sales, so they're really helpful whenever you need them.

MEDICUBEオンラインショップ
Japan
Over 2 years using the app
November 29, 2018

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

RIPNDIP
United States
Over 2 years using the app
July 10, 2023

Very handy intuitive app with a responsive support team. A great solution for setting up promo campaigns.

The 7 Virtues Beauty Inc.
Canada
Over 2 years using the app
Secomapp replied August 14, 2023

Hi The 7 Virtues Beauty Inc,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Hannah
BOGOS - Customer Support Team.

May 26, 2022

I was so excited when I saw the customer service, they are like my friend. they did really a great job. I will recommend this great plugin.

Ambi Skincare
United States
Over 2 years using the app
Secomapp replied May 31, 2022

Good day, Ambi Skincare.

Thank you so much for your kind words! Our entire team is overjoyed right now! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you need help, please contact us via live chat or by email at support@secomapp.com. We will be available whenever you require us!

Best wishes,
Dave
Free Gifts - Customer Support Team

August 6, 2021

Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.

Conscious Chocolate
United Kingdom
Over 2 years using the app
Secomapp replied August 10, 2021

Dear Conscious Chocolate,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Alex
Free Gifts - Customer Support Team.

November 21, 2017

Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional

I really recommend this extension

Eloisebeauty
United Kingdom
Over 2 years using the app