BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,181)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its BOGO offers and automatic gift addition to carts, which significantly enhance sales and customer satisfaction. They praise its seamless Shopify integration, user-friendly interface, and customizable promotions. The app is noted for its reliable performance and easy setup. Exceptional customer support, with team members like Mina, Anne, and David, is frequently highlighted for their prompt and helpful service.

April 12, 2017

Great app! Excellent support! I'm really impressed with the speed of the replied I'm getting! Louis keeps an eye on the app on our website to make sure it's all going great! Who does that? So pleased! Thank you guys!

Horse And Pony Direct
United Kingdom
Almost 2 years using the app
October 22, 2019

You cannot go wrong with the Free Gifts App and especially with the team behind it. The app works great and if you need any support Brian and Stephen are always available. Brian even helps me to fix a theme issue not related with their app in 5 min. Top service!

Wacaco
Hong Kong SAR
Almost 2 years using the app
March 30, 2021

The app was great , customer no need to add the free gift into the cart. It's automatically added free gift when the orders meet condition. The support team ( John Nguyen , Robert, Brian) very helpful to fixed the issue.

TRAPO® Car Mat Malaysia
Malaysia
Almost 2 years using the app
Secomapp replied March 30, 2021

Hi TRAPO® Car Mat Malaysia,

It's so great our Free Gifts app and support team could satisfy you! We would definitely put effort into developing more stunning features for our precious customers.

Should you have any questions, we are just one message away via the live chat or support@secomapp.com

Best regards,
Trix
Free Gifts - Customer Support Team.

Edited March 3, 2017

Easy to use. Smooth setup and great support. Highly recommend.

The Wanderers
Australia
Almost 2 years using the app
September 2, 2021

Robert and Louis of the development team is perfect! I asked to customize the application and then they were so kind and fast to solve my problem. I recommend you guys to give some gifts to your customers.

87MM
Japan
Almost 2 years using the app
Secomapp replied September 6, 2021

Hi 87MM,

Thank you so much for your awesome review! Robert and Louis would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Sam
Free Gifts - Customer Support Team.

Edited October 8, 2022

I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!

Metabolic Transformation
United States
Almost 2 years using the app
Secomapp replied October 13, 2022

Hi there, Metabolic Transformation

Thank you so much for your kind words about our assistance :D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!

Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to working with you again!

Best wishes,
Hannah
Free Gifts - Customer Support Team

April 15, 2022

David was so helpful and patient in helping me set up the conditions of the 3 promotions I wanted to activate on our website. Excellent customer service!

SHIFFA
United Arab Emirates
Almost 2 years using the app
Secomapp replied April 18, 2022

Have a nice day SHIFFA!

The Free Gifts customer service team is grateful for your kindness and love.
We are ecstatic to have received such a glowing review, and David is the happiest of us all:D

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

I'm glad we're collaborating!
Steven
Free Gifts - Customer Support team

July 5, 2022

Looked a bit complicated to use at first but CS from Anne and Brain from Dev Team helped me do all that I need. They are skilled and agile!

COMPLETONE
United States
Almost 2 years using the app
Secomapp replied July 10, 2022

Good day COMPLETONE,

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

January 18, 2022

Reallye easy to create offers for your customers! Plus, they have wonderful customer service. Daniel was a HUGE help!

TRU47
United States
Almost 2 years using the app
Secomapp replied January 20, 2022

Good day TRU47!

Sincerely, thank you for such a wonderful review! Daniel will be delighted to read your review, which is full of praise. Our staff will work even harder to bring better features and services if you continue to support us.

You'll always be a source of joy for us! Feel free to contact us by live chat or email at any time at support@secomapp.com. We look forward to speaking with you!

Thank you and best wishes,
Star
Free Gifts - Customer Service Team

November 21, 2017

These guys are very responsive and are great at assisting you with your site's individual needs!

Lspaceswimwear
United States
Almost 2 years using the app